Help i have a Trojan horse called Agent_r.cx

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kellybrown, Oct 14, 2008.

  1. kellybrown

    kellybrown Private E-2

    Hi hoping some nice person can help me (im a computer dummy-new to computers and learning slowley so be kind..lol)

    Yesterday my computer seemed to of picked up a trojan caled Agent_r.cx

    Everytime it scans it keeps coming up that its found 6 infections, someone told me to download pc doctor which i did but that didnt find anything :cry

    Can someone please talk in basic english how i can get rid of this-would be very much appreicated.

    Thanks Kelly
     
  2. kellybrown

    kellybrown Private E-2

    someone said if you are running Zone alarm and avg Avg comes up with this as a false positive?
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, You can try running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.


    Plus a guide on HOW TO: Attach Items To Your Post

    Don't Bump!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds