HELP my browser keeps getting redirected

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by redza, Dec 30, 2009.

  1. redza

    redza Private E-2

    Can anybody help me? my browser keeps getting redirected to google.com, i try many antivirus and antymalware but nothing can fix the problem.
    Please help me...
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    First try doing this:
    * Please download TDSSKiller to your Desktop
    * Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    * Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

    "%userprofile%\Desktop\TDSSKiller.exe" -v

    * Follow the instructions to type in "delete" when it asks you what to do when if finds something.
    * When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. redza

    redza Private E-2

    i already attach the log file, can u please help.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I still need you to attach the other requested logs from doing the Read and Run First instructions I gave you:

    SAS
    MBAM
    RootRepeal
    ComboFix
    C:\MGLogs.zip
     
  5. redza

    redza Private E-2

    i allready attach the log file...
    But i cant download some tools because it say cant find the server, something like that.
     

    Attached Files:

  6. redza

    redza Private E-2

    when i scan with MGtools there is a message like this:

    You have an particularly large amount of hijacked domains. It's probably better delete the file itself then to fix each item (and creat a backup)

    If you see the same IP address in all the reported O1 items, consider deleting your Hosts file, which is located at
    C:\WINDOWS\System32\driver\etc\hosts.

    ...............
    what should i do?

    and also my antivirus detect virus on combofix and other aplication on the same folder with combofix, should i ignore this?
    (the virus name: W32/Parite.B)
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's do this:

    First you need to put ComboFix where we ask you to install it, which is directly on your desktop, not here:
    C:\Documents and Settings\COMPAQ\My Documents\Downloads\Programs\ComboFix.exe

    Now download and install:
    AutoEater.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now:
    Download HostsXpert and then follow the below steps.

    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program


    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract+ avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * -Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run Ccleaner to clean out only temp files and nothing else!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\Avenger.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
    C:\WINDOWS\system32\asr_zpfuy
     

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