XP reboots randomly, boot menu changed

Welcome to Major Geeks!

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Then reboot!

After reboot, run MSconfig and select Normal Startup mode as was requested in the READ ME. Then reboot one more time.

After doing the above, please download the current version of MGtools.exe to C:\ like you previously did. It was just updated. Then run MGtools.exe which will create a new C:\MGlogs.zip file. Please attach this new log file.

.​

 

If you ran the old version of MGtools inbetween then you have to start over again with the whole message right from the fixME.reg patch thru to getting the new log. So tell me what you did.

 

Please Disable Spybot's TeaTimer as was requested in the READ ME

• Run Spybot and click Mode
• Select Advanced Mode.
• Then click Tools and select Resident.
• Now in the right window pane, uncheck TeaTimer.
• Also while this is open, in the left column now select IE Tweaks
• and then in the right pane make sure all the Miscellaneous locks are unchecked.
• Now quit Spybot!

NOTE: In the READ & RUN ME we stringly recommend that you uninstall MessengerPlus3. It is the root cause of thousands of PC being infected. Latest versions of even been associated with Vundo infections. We don't trust it even if you don't install the third part malware that is bundled with it.

We also ask you to uninstall Viewpoint Media Player in the READ ME. Please uninstall it now.

Also at the very start of the READ ME we indicate that you must not use multiple antivirus programs. You appear to have ignored this. You have AVG 7, NOD32, and ZoneAlarm Security Suite installed and I see remnants of an incomplete uninstall of Norton. Please uninstall all but one antivirus program now and also uninstall the below from Norton:

• LiveReg (Symantec Corporation)
• LiveUpdate 3.0 (Symantec Corporation)
• Norton WMI Update

In addition to the above we also stated that you must only use one software firewall. You have Sygate and ZoneAlarm installed. So it you have not uninstall ZoneAlarm from above, you must uninstall Sygate now.

Now run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.


With all of the complications from not doing the above steps properly in the READ ME, we will now need a new log but make sure you address all of the above issues first before doing the below.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.

 

Not true! Look in add/remove programs because I see this Messenger Plus! 3
It is definitely in your registry and it is showing as loading at startup and it is running: C:\Program Files\MessengerPlus! 3\MsgPlus.exe

Did you forget to do the below? I still see it:

You logs are basically clean! You just have a load of junk being disable by MSconfig that we asked you not to use in the READ ME.


Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 6
Then reboot!
Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - {855F3B16-6D32-4fe6-8A56-BBB695989046} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

After clicking Fix, exit HJT.

Then reboot!
After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created

Make sure you tell me how things are working now!

Are things better now that we uninstall all the duplicate software???

 

Your logs are clean.

This may be more of an issue to discuss in the Software Forum. It could be a permissions issue with certain registry keys. Try booting in safe mode but log into the account name administrator, does it have the same problem running msconfig.