Possible Malware???

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by M_Dirt, Jul 7, 2015.

  1. M_Dirt

    M_Dirt Private E-2

    Hello all,

    My system has been lethargic. First time poster here... Please see the attached all logs as instructed by "HOW TO: Attach Items To Your Post". System info:
    - Vista Home Premium
    - Intel(R) Core(TM)2
    - T5300
    - 2 gigs RAM

    Cheers!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please run Hitman Pro again and use the 30 day trial license you activated to remove all the Potential Unwanted Programs if found. Then immediately reboot your PC. After reboot continue on with the below.

    Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    Java(TM) 6 Update 37
    Java(TM) SE Runtime Environment 6

    Now install the current version of Sun Java from:


    Make sure that when you install the new version of Java that you uncheck the Install the Ask Toolbar junkware checkbox. Also if it asks if you want to install McAfee Security Scan Plus that you uncheck this too. You do not need to add these unncessary items and to your PC. Also just in case Oracle changes the Java installation in the future to possibly install other junk, uncheck all but just installing Java.


    Now please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the JRT.TXT log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. M_Dirt

    M_Dirt Private E-2

    Hello chaslang,

    I've followed your instructions with this reply. PC seems to be running much better. Is there anything else you would suggest after viewing the attached logs?

    Thanks a lot for your help
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Your logs are clean. Please complete all of the below final instructions before running any other scans to avoid false detections of things we have already quarantine or left overs from system restore.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • For Windows 8 and 8.1 system restore see this link: Win 8 System Restore - How to enable/disable
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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