Browser redirects to ads

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Halp, Mar 22, 2015.

  1. Halp

    Halp Private E-2

    I get redirected when my email opens in a popup window, when I try to log out of hotmail, or sometimes after a webpage has loaded.

    This happens in both chrome and IE.

    I've gone through the browser redirect guide and the read and run me thread, still have the same issue.

    Below are all the logs requested. Let me know if any additional information is needed, thanks in advance!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please run Hitman Pro again and this time allow it to fix/remove all the Potential Unwanted Programs items it lists. Then immediately reboot.

    After reboot, continue with the below.

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
     
  3. Halp

    Halp Private E-2

    Ran hitman pro, ran adw cleaner. Log file is attached.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay there isn't really anything else that was showing other than what we have fixed already. Are you still having problems?
     
  5. Halp

    Halp Private E-2

    Yes, it actually redirected me when I was writing the last post.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  7. Halp

    Halp Private E-2

    That seems to have done it, thanks!

    I'm free to enter sensitive information on my computer without worrying after this point?
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes. You did not really have any serious infections. Just junkware and browser/search engine addons causing you some problems.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • For Windows 8 and 8.1 system restore see this link: Win 8 System Restore - How to enable/disable
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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