Infected WinXP 64-bit with "System Fix Virus" & "Privacy Protection Virus" (Malware)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Chad Syphrett, Dec 16, 2011.

  1. Chad Syphrett

    Chad Syphrett Private E-2

    The System Fix Virus & Privacy Protection Virus hijacked and infected my system: WinXP (64-bit). They've caused my default web browser to change frequently (each time I reboot my PC). So I've been having trouble getting rid of all of this malware/viruses from my system, since I use Windows XP x64.

    ComboFix.exe and TDSSKiller.exe are not compatible with my Windows XP 64-bit system. So how do I get rid of the malware/viruses from this computer without those apps that were made to get rid of the following problems on other Windows OS's?:

    :cry: The latest version(s) of ComboFix and TDSSKiller don't work on the 64-bit version of Windows XP, but they are compatible with the 64-bit versions of Windows 98, XP, VISTA, 2000, 2003, 2008 and Windows 7!

    1. System Fix Virus (the first virus that affected my Windows system, 2 days ago.)
    2. Privacy Protection Virus (behaves almost exactly like the aforementioned virus)
    3. Google-Redirect Malware (redirects all my searches to this site: 63.209.69.107)

    Thanks in advance to the MajorGeeks.com users for helping me and others with this malware/virus problem: I understand and read the previous pinned-thread about the revelant malware/virus issue that Windows-users solved with the programs I've been unable to install on my system. The aforementioned malware/viruses began to infect my PC on December 14, 2011 (since that day, I haven't found a single anti-virus program that can detect the Google-redirect malware/virus on my system).
     
    Last edited: Dec 16, 2011
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Infected WinXP 64-bit with "System Fix Virus" & "Privacy Protection Virus" (Malwa

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link. Just skip the part with ComboFix.

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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