can't get rid of ins_shopperpro.exe

I will check your logs and get back to you. Hang in there.

 

Rerun RogueKiller and have it fix these items:

Code:

¤¤¤ Tasks : 2 ¤¤¤
[Suspicious.Path] \\Installer_shopperpro -- C:\Users\Johns\AppData\Local\Installer\Installshopperpro_1301\DCytdieamo_amodc_setup.exe (/S /SCHEDULE /MAG=AMODC /pn=shopperpro /pixGuid=464a5ecc-630b-4dd3-98be-9d83b95eb6ee /sub=8699 /Reason=Version) -> Found
[Suspicious.Path] \\Inst_Rep -- C:\Users\Johns\AppData\Local\Installer\Install_26318\DCytdieamo_amodc_setup.exe (/S /REPORT /NUM=10 /AFF=amodcI08699_0_0_0_0,464a5ecc-630b-4dd3-98be-9d83b95eb6ee,/S /SCHEDULE /MAG=AMODC /pn=shopperpro /pixGuid=464a5ecc-630b-4dd3-98be-9d83b95eb6ee /sub=8699 /Reason=Version) -> Found

Download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Paste the following code under the area. Do not include the word Code.

Code:

:Processes
explorer.exe

:files
C:\Windows\system32\tasks\Installer_shopperpro
C:\Users\Johns\AppData\Local\Temp\*.*

:Commands
[purity]
[ResetHosts]
[emptytemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.

Reboot and rescan with RogueKiller and attach the new log.

Be sure to tell me how things are running now.

 

Please download SystemLook from one of the links below appropriate for your operating system and save it to your Desktop.
Download 32 Bit

Download 64 Bit

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :folderfind
  shopperpro
  :Filefind
  shopperpro

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Paste the following code under the area. Do not include the word Code.

Code:

:Processes
explorer.exe

:files
C:\Program Files\Common Files\ShopperPro    
C:\Program Files (x86)\ShopperPro
C:\Users\Public\Documents\ShopperPro

:Commands
[purity]
[ResetHosts]
[emptytemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.

 

That should have done it. What issues remain, if any?

 

Yes, but if all is running fine, I will give you the final clean up procedures.

 

Good to know.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
   
   
8. After doing the above, you should work thru the below link:
   
   • How to Protect yourself from malware!