HELP...Internet connection problems, browser problems. HiJackThis and RSIT reports.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by neogreg, Dec 2, 2008.

  1. neogreg

    neogreg Private E-2

    Hello to all. New forum member here. I have been having problems with Firefox hanging, and then if I go to certain sites,
    it drops my internet connection. The only way to shut Firefox down is to go to task manager and do it manually. The only way to get the internet back is to restart the computer, and then restart the wireless router.
    I have wireless Dynex G Desktop card, cause where my computer is, there is really no easy way to get the cable modem
    or router over to it. My wireless router was a Linksys WRT54GS, but I thought my router was taking a dump, so I got a Netgear WGR614.
    However, the problem must not be the routers cause I have tried everything I know of to fix it. Ran every virus and malware scan that I could think of. Still problems. Please take a look at my HiJackThis log and let me know what you think. I will include an RSIT log also.
    Thanks,
    Greg
    Any help would be greatly appreciated!


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:05:16 PM, on 12/1/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.
     
    Last edited by a moderator: Dec 4, 2008
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: HELP...Internet connection problems, browser problems. HiJackThis and RSIT report

    Welcome to Major Geeks!

    Please do not start additional threads for the same problem. Please remain in one thread and wait for an answer. Your other thread has been deleted.


    We do not use or want RSIT logs here nor do we want you to post HijackThis logs. Our sticky threads explain what you should be doing to clean your PC from malware.

    It is possibly that you are not even having malware problems, but the best way for us to determine that is for you to please follow the instructions in the below link and attach the requested logs when you finish these instructions.




    READ & RUN ME FIRST. Malware Removal Guide
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     

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