Requesting Help with Malware Infestation

Welcome to MG's. Give me a few and I will check your logs.

 

You have one of the "infected" Lenovo computers.

Run this tool:

http://www.majorgeeks.com/files/details/superfish_removal_tool.html

Once done, rerun Hitman and have it fix everything it finds.


Did you allow MBAM to fix all it found? IF not, do so now.


Then rerun RogueKiller and fix these items:

Code:

 ¤¤¤ Registry : 16 ¤¤¤
[PUP] (X64) HKEY_CLASSES_ROOT\CLSID\{26B19FA4-E8A1-4A1B-A163-1A1E46F830DD} (C:\Program Files (x86)\Amazon\Amazon1ButtonApp\AmazonAppIE64.dll) -> Found
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run | RtsFT : RTFTrack.exe  -> Found
[PUP] (X64) HKEY_USERS\S-1-5-21-1098202308-15746016-1223531854-1002\Software\Microsoft\Windows\CurrentVersion\Run | Pokki : "%LOCALAPPDATA%\Pokki\Engine\HostAppServiceUpdater.exe" /LOGON  -> Found
[PUP] (X86) HKEY_USERS\S-1-5-21-1098202308-15746016-1223531854-1002\Software\Microsoft\Windows\CurrentVersion\Run | Pokki : "%LOCALAPPDATA%\Pokki\Engine\HostAppServiceUpdater.exe" /LOGON  -> Found
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\0087761424721353mcinstcleanup (C:\windows\TEMP\008776~1.EXE -cleanup -nolog) -> Found
[PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CltMngSvc (C:\PROGRA~2\LenovoBrowserGuard\Main\bin\CltMngSvc.exe) -> Found
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\0087761424721353mcinstcleanup (C:\windows\TEMP\008776~1.EXE -cleanup -nolog) -> Found
[PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\CltMngSvc (C:\PROGRA~2\LenovoBrowserGuard\Main\bin\CltMngSvc.exe) -> Found

Reboot and rescan with both RogueKiller and Hitman and attach the new logs.

 

Logs look good. Let me know how things are running.

 

Good to know.'

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
   
   
8. After doing the above, you should work thru the below link:
   
   • How to Protect yourself from malware!