Major pain, need help from Major Geeks

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mikem546, Sep 5, 2009.

  1. mikem546

    mikem546 Private E-2

    First I apologize, I tried to send a message last night and selected private message by mistake. I am trying to correct that with this thread. I picked up something last night that keeps trying to install an application called "System Protection" or "Protection System" to remove virus' that I acquired. e.g., win32.hala.a and many others. I downloaded all the apps from Major Geeks however I am unable to install SuperAntiVirus or remove Xoft malware that I had already installed. My windows installer appears to not be there. I do have "view all hidden files" on and still can't see Windows Installer on the path you provided, so I have no way to run the first step to capture logs. Is there something else that we can start with?? I did successfully run AVG antivirus and it removed 20 of 27 viruses but still has not resoled the problem. So at this point I don't know what to do.... Help

    Thanks Mike
     
    Last edited: Sep 5, 2009
  2. mikem546

    mikem546 Private E-2

    PLease see attachment for messages I get when I try to run SuperAntiSpyware, CCleaner and when I try to remove XoftSpySE Malware.... Please help or let me know if I am posting incorrectly - Thank you very much
     

    Attached Files:

    Last edited: Sep 5, 2009
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The below is a direct quote from the beginning of the READ & RUN ME FIRST.
    Thus, you need to keep going.
     

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