Can't run the "read&run me first;virus blocked my system (help please!)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by pajarito541, Feb 13, 2010.

  1. pajarito541

    pajarito541 Private E-2

    I want to thank you all you guys for doing this helping site which i've found very helpful. While surfing the net looking for help i came across with a weird link which promised to help me out with my audio device issues and it installed nothing else but ai virus which has blocked my system from doing anything else but giving me pop-ups and any time i try to run an application it will give me a pop up and ask me if i want to buy an antivirus. i had this issue before but now the problem is that i can't even run any application so im stuck trying to run thr "Read&Run me First" please any help on how to do that i will appreciate it for life. please, im going crazy with this.... i have no logs since i cant even run anything..... how do i do this please any help!!!!
     
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, pajarito541

    You may need to download and run a Rescue CD. If that doesn't work, do you have your Windows install CD?

    NOTE: If you cannot burn the CD/DVD using the "problem pc", use another one or have someone do it for you.

    Avira AntiVir Rescue System

    1. Download the Avira AntiVir Rescue System
    - If you need a free burning application, CDBurnerXP works on all operating systems from Microsoft Windows 2000 SP4 onwards.
    2. Place a blank CD/DVD in your burner and double-click on the downloaded file.
    3. The program will automatically burn the CD/DVD for you.
    4. Place the burned CD/DVD into the affected computer and start the computer with the CD/DVD in the CD/DVD drive tray.
    5. Quickly start tapping whichever F key for your pc that brings up the "Boot Menu" - change the boot order to "first boot your CD/DVD drive"
    6. Please wait for the rescue disc to load to its DEFAULT selection
    7. On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.
    8. Click on the Configuration button.

    - Select Scan all files
    - Select Try to repair infected files and Rename files, if they cannot be removed
    - Select Scan for dialers
    - Select Scan for joke programs (Jokes)
    - Select Scan for games
    - Select Scan for spyware (SPR)

    7. Click on Virus scanner
    8. Click on Start scanner at the bottom of the screen.

    9. Let Avira finish it's scan and then remove any threats found and then exit out of the scanner.
    10. Take the CD out of the CD/DVD tray and then restart the computer.

    If needed see this Tutorial for the Avira Rescue CD

    * Then try again to download and run the tools from our READ & RUN ME FIRST. Malware Removal Guide
     
    Last edited: Feb 14, 2010
  3. pajarito541

    pajarito541 Private E-2

    thank you for this great help Dr Moriarty
    i actually booted my desktop into safe mode and got the read&run me first. it worked. It took care of everything because i have no more spy-ware or ad ware or nothing similar. it's now running smooth and like a charm. I couldn't save logs for the scans because I have no clue on how to do that or may be it did but I don't have any idea of where they could be. at least i got mmy computer running now and its way faster and i just followed the process which i think it worked great. thank you and so i think this problem is resolved. thank you so much for your great help my friend!

    Blessings!

    P.S I don't know much about computers but you guys' help is appreciated and do you charge or something for doing this? let me know because I dont mind paying for help like this.
     
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :)

    You're Welcome, pajarito541.

    I'm glad that our guide rid your machine of malware - and the staff of fighters are all volunteers, providing this free service. If you'd like, perhaps you would consider purchasing something from here, Jinx.

    NOTE: I can help you locate the scanner logs if you wish me to review them; otherwise please follow up your cleaning by working through this guide also:

    How to Protect yourself from malware!

    Safe surfing! [​IMG]
     

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