multiple malware attack

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by lifer53, Oct 4, 2006.

  1. lifer53

    lifer53 Private E-2

    Thanks for any help the forum can supply. I've tried and even bought several programs to eliminate these problems- i tried every program in your specialty list but they are persistent and getting worse. When online there are windows trying to open and being shut down most of the time. My homepage is hijacked regularly to Ebay or MSN search pages


    I now realize i've probably had at least one of these viruses for months, control of keystrokes and keyboard/mouse has been getting slower and wonkier for weeks.

    SystemMechanic found litmus virus msqsrv32.exe with 15 dependencies, mprexe.exe (opaserveT virus with 21 dependencies, and suchhosts with 21 dependencies. It didn't have the capability of cleaning them. One of my cleaners found and supposedly cleaned many trojans including BOH virus.

    1. I deleted all suspicious stuff by using "Add/Delete Programs" including two blank programs which were persistent.
    2. I deleted the contents of all the qarantined files I could find.
    3. I can't get to safe mode anymore; enabled viewing of hidden and system files.
    4. I disconnected dsl and ran CCcleaner, then Spybot.
    5. I run Windows ME so i had to run Counterspy in normal mode.
    6. When I tried to run Bit defender the OS froze during scan. Panda scan stopped the OS too. I couldn't make them run.
    7. I installed and ran HJT according to Majorgeeks instruction.
    Enclosed are all the logs collected from these programs. Thanks again for any help.
    lifer53
     

    Attached Files:

  2. lifer53

    lifer53 Private E-2

    more logs attatched
     

    Attached Files:

  3. lifer53

    lifer53 Private E-2

    one more log
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It was not necessary to start a new thread. You should have remain in your first thread after you completed Halo's instructions.

    Are you copies of the below programs paid versions or free trials?
    NoAdware4 this appears to not even be installed anymore but the folder exist.
    SpyCatcher 2006
    Sunbelt Software
    XoftSpy

    Now let's get started on fixing your problems!

    Start by downloading a tool we will need - Pocket KillBox

    Extract it to its own folder somewhere that you will be able to locate it later.

    Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
    C:\WINDOWS\SYSTEM\SPIBOHST.EXE
    C:\WINDOWS\SYSTEM\ADIRSS.EXE

    After killing all the above processes, click Back.
    Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - C:\PROGRAM FILES\DELUXECOMMUNICATIONS\DXCBHO.DLL (file missing)
    O4 - HKLM\..\Run: [win_drivr32] C:\WINDOWS\SYSTEM\SPIBOHST.EXE
    O4 - HKLM\..\Run: [adir] C:\WINDOWS\SYSTEM\adirss.exe
    O4 - HKLM\..\Run: [Pofovery Service] C:\WINDOWS\SYSTEM\suchost.exe
    O4 - HKCU\..\Run: [win_drivr32] C:\WINDOWS\SYSTEM\SPIBOHST.EXE
    O4 - HKCU\..\RunServices: [win_drivr32] C:\WINDOWS\SYSTEM\SPIBOHST.EXE
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop.
    Be sure the "Save as" type is set to "all files"
    Once you have saved it double click it and allow it to merge with the registry.
    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\asdf.txt
    C:\912_121.exe
    C:\avuqk.exe"
    C:\803_104.exe
    C:\gawpnlj.exe
    C:\sdfff
    C:\zxczxc
    C:\cdegfr
    C:\asfds
    C:\sdfdsf
    C:\WINDOWS\bwUnin-6.1.4.36-8876480L.exe
    C:\WINDOWS\RDFX4.exe
    C:\WINDOWS\SYSTEM\suchost.exe
    C:\WINDOWS\SYSTEM\spibohst.exe
    C:\WINDOWS\SYSTEM\adirss.exe
    C:\WINDOWS\SYSTEM\svchostp.exe
    C:\WINDOWS\SYSTEM\svchosts.exe
    C:\WINDOWS\SYSTEM\svchostx.exe
    C:\WINDOWS\SYSTEM\w883ca8b.dll
    C:\WINDOWS\SYSTEM\inistone.ini
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.
    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
    If Killbox does not reboot just reboot your PC yourself.

    After reboot locate the below folders and delete if found:
    C:\PROGRAM FILES\DELUXECOMMUNICATIONS
    C:\Program Files\Common Files\misc002

    Also delete all files in the below folder except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\TEMP

    Now attach a the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT
    Make sure you tell me how things are working now!
    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  5. lifer53

    lifer53 Private E-2

    I wish to thank you for your help first.
    I am not familiar with posting so started new thread in error. Will not repeat.
    The only paid Spyware I have is Xoftspy. I have Mcaffee which was paid but is not up to date.
    I couldn't find any "Open the Misc Tools Section button on the open page" anywhere in HJT so i assume you meant Killbox, which has a process section on the right, not left side.
    OK. I opened Killbox and looked for these two processes (C:\WINDOWS\SYSTEM\SPIBOHST.EXE, C:\WINDOWS\SYSTEM\ADIRSS.EXE) but they were gone (i have been trying to get rid of them in other ways myself).
    Opened HJT and after exiting browser killed the only line left on list, which was (R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =).
    I couldn't understand how to run the items in bold print or the phrase "allow them to merge with the registry". If you could spell it out...?
    Then I ran Killbox closely following instructions, did not receive PendingFileRenameOperations prompt, and rebooted manually.
    After reboot, which takes about 5 minutes, I used search to look for C:\PROGRAM FILES\DELUXECOMMUNICATIONS and C:\Program Files\Common Files\misc002. they were not found.
    Three requested logs are attached.
    Thanks again for response, lifer53
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Then goto Add/Remove programs and uninstall the below:
    SpyCatcher Express 2006
    Sunbelt CounterSpy

    Then delete the below folders (the uninstalls may remove the last 2 of the 3):
    C:\Program Files\NoAdware4
    C:\Program Files\SpyCatcher 2006
    C:\Program Files\Sunbelt Software

    Why isn't McAfee up to date? If you really meant that your subscription ran out and you did not buy a new subscription then you either need to buy a new subscription and get it updated or you must uninstall it and then install one of the free packages we recommend. You must use an antivirus program with updated definitions.

    Isn't XoftSpy only an on demand scanner? Or does actually provide realtime spyware blocking?

    No!! I meant HJT. If you are not seeing that startup screen it is because you changed the default options of HJT in its configuration menu. There is an option that says "Show into frame at startup". You must have unchecked it.

    If you just follow the directions as written and save the file to fixme.reg and then double click on the fixme.reg, it will prompt your about "adding" into the registry ("adding" or "merging" means the same thing in this context). Please complete that step now because some of those registry keys still exist.


    Not true! They are still there. Look in the ShowNew log for yourself. Don't use Windows Search!! Use Windows Explore and just navigate to them yourself and then delete them. Do this now!

    Also you did not have Pocket Killbox delete this file:
    C:\avuqk.exe

    Either delete it manually or use Killbox to delete it now.

    Now attach new logs from:
    • HJT
    • GetRunKey
    • ShowNew

    How is everything working now?
     
  7. lifer53

    lifer53 Private E-2

    Okay I understand now. In answer to your question, Mcaffee was almost as bad as viruses, frequent freezes and shutdowns, incompatable with email (i use FreeAgent), will use free or shareware as soon as i can clean my pooter.
    I followed your intructions carefully and am including attachments again. Can't tell you how much i appreciate this
    lifer53
     

    Attached Files:

  8. lifer53

    lifer53 Private E-2

    OOPS! here are attatchments
     
  9. lifer53

    lifer53 Private E-2

    Okay I understand now. In answer to your question, Mcaffee was almost as bad as viruses, frequent freezes and shutdowns, incompatable with email (i use FreeAgent), will use free or shareware as soon as i can clean my pooter.
    I followed your intructions carefully and am including attachments again. Can't tell you how much i appreciate this
    lifer53

    I'm having trouble posting logs, here i'll try again
     
  10. lifer53

    lifer53 Private E-2

    Okay I understand now. In answer to your question, Mcaffee was almost as bad as viruses, frequent freezes and shutdowns, incompatable with email (i use FreeAgent), will use free or shareware as soon as i can clean my pooter.
    I followed your intructions carefully and am including attachments again. Can't tell you how much i appreciate this
    lifer53
    I'll try renaming logs for some reason i cant upload them
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You appear to forgetting to delete the below file using Pocket Killbox:

    C:\avuqk.exe

    You need to delete this file using Killbox or you can delete it manually using Windows Explorer. Let me know if you find it and get it deleted and then continue on to the below.

    Uninstall All of your McAfee software that has been giving you problems.

    Now install this free antivirus application and make sure to get the updates:

    AVG Free Edition


    How is everything working now?
     
  12. lifer53

    lifer53 Private E-2

    I removed the file to killbox and installed AVG free and ran it. Deleted all Macafee stuff I could find. AVG foung all the Malware that was in quarantine and deleted all but one. I killed that one too (when opened it was detected immediately and quarantined).
    Windows is acting almost normal now except for a delay on click or doubleclick occaisionally.
    I sure appreciate all your expertise and the fact that you took some time out to help. I thought i would have to reformat and reload Windows onto disk.
    Thank you, Lifer53
     

    Attached Files:

  13. lifer53

    lifer53 Private E-2

    I tried to undelete Mcafee but was told i can't undelete unless i first quit all Mcafee services. Control center said same thing. Again, Windows would not allow me to undelete with add/remove programs, Mcafee would not allow.circular prohibition, can't delete one part until delete other part. so i used System mechanic to undelete Mcafee part by part and then cleaned up the orphans (i thought).
    Then i installed AVG and ran it.
     

    Attached Files:

  14. lifer53

    lifer53 Private E-2

    oops another Alzhemer attack. Every time i used undelete in the previous message, I meant to say uninstall!
    Lifer53
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
    O4 - HKLM\..\RunServices: [McShld9x] C:\Program Files\McAfee.com\VSO\mcshld9x.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
    O20 - AppInit_DLLs: Interceptor.dll

    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

    After clicking Fix, exit HJT.
    Now Boot into safe mode.

    While in Safe Mode try using Add/Remove Programs to Uninstall McAfee SecurityCenter. Whether it uninstalls or not, look for the below folder after trying to uninstall McAfee, and delete the folder if found.
    C:\Program Files\McAfee.com

    Now run Ccleaner (installed while running the READ ME FIRST).

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!

    Now reboot in normal mode and post a new HJT log.

    Make sure you tell me how things are working now.

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  16. lifer53

    lifer53 Private E-2

    Everything is well and thanks so much for all your help! I followed all instructions in previous post and removed all traces of mcaffee per previous. Included is the hjt log. AVG Free hasn't caught anything for a week and all hijack activity has stopped. thanks again

    Lifer53
     

    Attached Files:

  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Your log is clean. If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    4. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    7. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds