Network/router/connection issue

Discussion in 'Hardware' started by jamin001, Dec 26, 2005.

  1. jamin001

    jamin001 Private E-2

    Heres the deal, i have a broadband connection...connected to a wireless router. Wirelessly it is perfect...no problems. but the Lan connection from router to PC is a little shakey.....ever once and a while it will disconnect and reconnect instantly (this is troublesome with MSN messenger) does anyone have any idea of why this is happening??? (sorry if i left out details) any help would be great thanks.
     
  2. Pra3tor1an

    Pra3tor1an Private E-2

    Here are some basic steps considering the information:

    1) Since you're saying the connection from the wireless router to the clients is OK, start with the cable connection. Try bypassing the wireless router and plug a computer directly into the cable modem (use dhcp on the client side). This will tell you if the problem is definitely with the cable modem and not the router. If you continue to experience problems when using this configuration, call your ISP and have them troubleshoot. When you do, explain that you have bypassed your router, because they will probably first try to blame your equipment. They will probably try to have you perform a hard disk scan, unplug then plug your computer back in, etc., along with several other generally useless but scripted tests.

    2) If the problem is not apparent when you are plugged into the cable modem and bypassing the router, then it is probably a) the way you have configured your router or b) your router is malfunctioning. In which case, research your router options (even a small 4-port Linksys can have many options), look into upgrading your router's firmware, or call the manufacturer of the router for support.

    Who is the manufacturer of your router?

    Hope this helps...
     
  3. jamin001

    jamin001 Private E-2

    The router is a "D-link"
     

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