Help on BSOD, I don't know what to do next.

I have had 2 to 3 BSODs per day for about 6 weeks now. I have had a "Error in Ssl Connection" error after bootup for several months. The folks at the Malware forum stated the issues are not malware.

I followed the chaslang XP Cleaning Procedure as closely as possible. Combofix and MGTools wouldn't work as I am running Windows XP x64. In lieu of MGTools I ran highjackthis and attached the log. SUPERAntiSpyware found a trojan, but SpyBotSD and Malwarebytes Anti-Malware found nothing. I run Kaspersky Internet Security 7.0.

I have a kernal dump analysis by WinDbg that I have uploaded in other posts. The latest BSOD stop error was D1.

The "Error in Ssl Connection" message is by the process Popup.exe. This process is supposed to be part of Dell's SAS Raid Storage Manager.

I have a damaged block at 307 MB per HD Tune. I have run chkdsk /r to fix, but it does not go away. I have ordered another HD to replace, but it won't be here for a few days.

I did an overnight test of memory with zero errors.

It was suggested that the Logitech cordless trackball mouse could be at issue for the BSOD's so I have removed it and the driver and associated software from the machine.

Your help is appreciated

Mike

The machine summary:

SiSoftware Sandra

System
Host Name : XPX64
User : Administrator
Workgroup : MSHOME

Processor
Model : Intel(R) Core(TM)2 CPU X6800 @ 2.93GHz
Speed : 2.93GHz
Performance Rating : PR9948 (estimated)
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Internal Data Cache : 2x 32kB Synchronous, Write-Thru, 8-way set, 64 byte line size
L2 On-board Cache : 4MB ECC Synchronous, ATC, 16-way set, 64 byte line size, 2 threads sharing

Mainboard
Bus(es) : ISA X-Bus PCI PCIe IMB USB i2c/SMBus
MP Support : 1 Processor(s)
MP APIC : Yes
System BIOS : AT/AT COMPATIBLE
Mainboard : Dell Inc. 0MY510
Total Memory : 3.9GB ECC DDR2-SDRAM

Chipset 1
Model : Dell Computer Corp 82975X Memory Controller Hub
Front Side Bus Speed : 4x 266MHz (1064MHz data rate)
Total Memory : 4GB ECC DDR2-SDRAM
Memory Bus Speed : 4x 166MHz (664MHz data rate)

Video System
Monitor/Panel : Dell 2208WFP(Digital)
Adapter : ATI FireGL V7350
Adapter : ATI FireGL V7350 Secondary

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : Dell VIRTUAL DISK SCSI Disk Device (272GB)
CD-ROM/DVD : PHILIPS DVD+-RW DVD8801 (CD 48X Rd, 48X Wr) (DVD 6X Rd, 6X Wr)
CD-ROM/DVD : SONY CD-RW CRX217E (CD 255X Rd, 48X Wr)

Logical Storage Devices
Hard Disk (C : 272GB (88GB, 32% Free Space) (NTFS)
CD-ROM/DVD (D : N/A
CD-ROM/DVD (E : N/A
3.5" 1.44MB (A : N/A

Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : Generic USB Hub
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : PS/2 Compatible Mouse

MultiMedia Device(s)
Device : Creative SB Live! Value
Device : Creative Game Port

Communication Device(s)
Device : Agere Win Modem

Printers and Faxes
Model : PDF995
Model : PageManager PDF Writer
Model : Microsoft XPS Document Writer
Model : Fax
Model : Canon MP830 Series Printer (Copy 1)
Model : Canon MP830 Series Printer
Model : Canon MP830 FAX (Copy 1)
Model : Canon MP830 FAX
Model : Auto PageManager PDF Writer on XPX32

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2003 Professional x64 Edition 5.02.3790 (Service Pack 2)

Network Services
Adapter : Broadcom NetXtreme 57xx Gigabit Controller

Performance Tips
Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

 

Have a look at this link by one of our Administrator

http://forums.majorgeeks.com/showthread.php?t=35246