HELP !!! ib.adnxs.com

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by snapper23, Sep 19, 2014.

  1. snapper23

    snapper23 Private E-2

    Using win xp - aol - IE8 - toshiba laptop
    Hi appear to be infected with popups
    Can anyone help to remove them
    Read the readme's - logs attached
    regards
    :-o
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Please download AdwCleaner by Xplode and save to your Desktop.

    • Double click on AdwCleaner.exe to run the tool.
    • Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  4. snapper23

    snapper23 Private E-2

    Hi
    NO IT IS NOT THE SAME MACHINE

    CHASLANG is working on the home deshtop

    this report is the laptop which I had to use to download prog repair
    tools to transfer to original desktop

    the laptop now shows the same adware popups
    both machines carry my aol service provider
    NOT SURE if transference of files has caused problem
    OR the aol on both mahins
    regards
    :-o
    see below attached logs
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Remove what adwcleaner finds and explain what issues remain.
     

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