Please Help Remove Hijack.Regedit Hijack.Taskmanager and Hijack.Desktop

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by sullyyy, Mar 30, 2009.

  1. sullyyy

    sullyyy Private E-2

    hi ive been trying to remove these 3 nuisances for quiet sometime ive used malwarebytes and HTJ and none of these remove the malware can somebody please help me.

    i have included HTJ Log, Malwarebytes Log and Silent Runners Log

    It says On Malwarebytes that the viruses have been deleted successfully deleted but this is not the case as when i try to access regedit or task manager it says admin has disabled the right to use this. please note that there is only one account on my computer. thanks
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!


    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide


    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid addtional delay in getting a response, it is strongly advise that after completing the READ & RUN ME you also read this sticky Don't Bump! It Only Hurts You!!!. Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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