{atched a trojan in services.exe and zero access infection

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by pwd93, Jan 25, 2013.

  1. pwd93

    pwd93 Private E-2

    I need some assistance as I have become infected :(. The logs I have taken are located below.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    [​IMG] Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the File/Folder tab and locate these detections:

    • [ZeroAccess][FILE] @ : C:\Windows\Installer\{54501582-b836-2881-589f-26f74d893d21}\@ --> FOUND
    • [ZeroAccess][FOLDER] U : C:\Windows\Installer\{54501582-b836-2881-589f-26f74d893d21}\U --> FOUND
    • [ZeroAccess][FOLDER] L : C:\Windows\Installer\{54501582-b836-2881-589f-26f74d893d21}\L --> FOUND
    • [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> FOUND
    • [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.


    Re run TDSSKiller and attach the new log for me to see.


    Re run Hitman and have it delete Malware and Malware remnants. Also have iit replace this: C:\Windows\system32\services.exe


    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.

    After reboot, check to see if your firewall is working.


    Re run RogueKiller (just a scan) and attach new log for me.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
    Last edited: Jan 26, 2013
  3. pwd93

    pwd93 Private E-2

    Thank you and will do!
    The computer is running as normal with internet connection and not slow etc though my antivirus (ESET) keeps picking up the malware but can't remove it.
     
  4. pwd93

    pwd93 Private E-2

    Have completed and all seems to be running fine :D. The first set of files you asked to delete in Rouge Killer had to be done individually so I just attached all of the initial set of logs from rouge killer in a zip. Hopefully it is now all removed. Thanks so much for the help :)
     
  5. pwd93

    pwd93 Private E-2

    Here are the files.
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run TDSSKIller AGAIN -

    This that was skipped needs dealing with. Are you given the option to "replace"?

     
  7. pwd93

    pwd93 Private E-2

    I skipped that at the time because when you said to just take a scan I didn't want to remove anything unless you specifically said so. This time when I scanned it came up with 0 threats, here's the log.
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent. How are things running? :)
     
  9. pwd93

    pwd93 Private E-2

    Everything seems to be back to normal :D. I ran a full in-depth scan on eset and malwarebytes and both showed 0 threats :). There wasn't much of a issue with performance previously although startup seems a tad quicker. Fingers crossed this is the one and only time :p. Thanks so much for the knowledge and assistance :).
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Most welcome. Safe surfing! :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Press and hold the Windows key [​IMG] and then press the letter R on your keyboard. This opens the Run dialog box.
      • Copy and paste the below into the Run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove, you can delete these files now.
    8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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