something embedded in windows reg i think.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jimmyhoffa, Jan 27, 2006.

  1. jimmyhoffa

    jimmyhoffa Private E-2

    i hope you can help, my computer is driving me crazy with this problem.i an running win xp home and have been having touble with erratic behaviour and system shutdowns and pop up ads for websites.i ran adaware and got rid of some of them i did a virus scan that turned up a couple trojans, deleted them,i ran ccleaner and deleted what it found.i had coolwebsearch on it and ran the shredder and removed it.i have been trying to run an online virus scan in case my avg has been compromised but whatever is on my computer wont let me scan. it shuts down my computer everytime i try to scan it.this is driving me crazy please help!!!:eek:
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.

    If you cannot run the Online Scanners in safe mode, try normal boot mode. If you cannot run them at all, just continue and make sure you tell me exactly what happened with them when you come back to report other results.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

    Downloading, Installing, and Running HijackThis

    .
     

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