Constant CPU usage 25-50%

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by GeekyBilly, Jul 28, 2012.

  1. GeekyBilly

    GeekyBilly Private E-2

    Hello,

    I'm not certain that I have any malware, but I have followed the steps and procedures in the guide. I am attaching:
    1. RK Report
    2. Malwarebytes Log
    3. Hitman Log
    4. MGTools Zip Fille

    My CPU seems to be working really hard, sitting at 23-25% when I have no programs open and I'm not doing anything, and it jumps to 30-50% when I simply open Google Chrome. The air from the fan feels quite hot and stays that way, even when using "balanced" or "power saver" power plans.

    I am not exactly sure when this started, I'm thinking in the past couple of weeks. I just sort of noticed the fan being hot, started looking at my processes, but noting appeared out of the ordinary.

    When I'm not doing anything, I see that dropbox.exe is using the "most" memory at 45MB, which is about the same on all my computers that run it, so that seems normal. When I end the process, there's negligible difference in the CPU percentage.

    Other than this, my computer seems to be running normally. I can open all programs I typically use, and can browse the internet as usual. The computer does not even take a long time to startup or login.

    I am running an Asus K52Jc Series Notebook, not quite 2 years old, here are it's specs:
    • Windows 7 (64-bit)
    • Intel Core i5 CPU
    • 8GB RAM
    • 500GB Hard drive

    Thank you in advance for taking a look for me.
    -Billy
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. I suggest you pursue this in the software forum.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
    9. Refer to the cleaning procedures pointed to by step 7 of the READ ME
      for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
    10. Then reboot and Enable System Restore to create a new clean Restore Point.


    [*]After doing the above, you should work thru the below link:



    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  3. GeekyBilly

    GeekyBilly Private E-2

    Thank you for taking a look, Tim! I'll try over there.
    Best,
    Billy
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good luck and you are welcome. ;)
     

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