Print Spooler Service Error#1075

Discussion in 'Software' started by Fisherking, Jun 23, 2005.

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  1. Fisherking

    Fisherking Private E-2

    as per Chaslang's advice i am posting this thread in hopes of resolving this latest issue after successfully removing some spy/adware (Spy Sheriff to be specific) - all suggestions and protocols were followed via the "read first" portion of the spyware forum; the consequence being that i've lost the print spooler service after "cleaning/fixing" the spy/adware - any suggestions?
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    As posted BY Chas did you check this service is running?

     
  3. Fisherking

    Fisherking Private E-2

    at this point i cannot open spoolsu.exe - here's my system info. also - sorry
     

    Attached Files:

  4. Fisherking

    Fisherking Private E-2

    service status is "stopped" - when i try to "start" the 1075 error pops up
     
  5. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Make sure the Remote Procedure Call ( RPC ) service is set to automatic and running, then try again with Print Spooler
     
  6. Fisherking

    Fisherking Private E-2

    it is on automatic and "started" - which is hopefully the same as "running", yes?
     
  7. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Sadly I'm out of ideas at the moment apart from if you have your XP CD, then using it to run System File Checker,

    Start > Run > and type sfc /scannow


    but I would leave off on doing that just yet as someone else may have a new route to take.
     
  8. Fisherking

    Fisherking Private E-2

    thanks, Halo - i'll wait awhile then
     
  9. theefool

    theefool Geekified

    I have a possible solution. But, before I post it, I'd like to ask a few questions. (I rarely browse the spyware forums, cause I spend 80% of the day battling them at work.)

    What os is this? What brand/model of printer do you have?

    Have you uninstalled the drivers and re-installed the drivers?
     
  10. Fisherking

    Fisherking Private E-2

    OS = MS XP, HP Deskjet 648C - can't install drivers, error window pops up
     
  11. theefool

    theefool Geekified

    One quick possible solution:

    Download the Windows Server 2003 resource kit:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

    Install this.

    Navigate to: C:\Program Files\Windows Resource Kits\Tools (note: this is the default location)

    Run the application cleanspl.exe.

    It will ask you for your computer name. Type it in. If you don't know what your computer name is then follow these easy procedures:

    Click on Start, then Run, the type in CMD press enter
    type in echo %computername%
    the reply is your computername.

    Once you have the computername info entered, click on Clean Spooler.

    Next, click yes for "are you sure....."

    Say No to "Do you want to delete the 'BJ Language Monitor' print monitor?"
    Say No to all the questions after this.

    When it asks for a reboot, do a reboot.

    If this does not work, then there is a manual way.
     
  12. Fisherking

    Fisherking Private E-2

    first attempt generated the following message "unable to open the service manager on the computer....the RPC server is unavailable." 2nd attempt, just to make sure that i got the name correct generated "unable to enumerate the files in the directory...the network path was not found.T he specified directory cannot be validated" - wow - now what? lol
     
  13. theefool

    theefool Geekified

    Attempt number 2... :)

    Uninstall all printer drivers...
    Then, Click on Start, Settings, Printers and Faxes
    Delete all the printers...
    Click File, Server Properties
    Drivers tab
    Select each entry and hit the Delete button.
    Exit out of this....
    note: if any errors happen just ignore...

    Now the fun part! :)

    Open the registry. Start, Run, regedit (enter)
    Migrate to the following key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers

    Within this may have the following sub keys:

    Version-2 and Version-3 (remove everything after these keys. Don't remove the Version-2 or Version-3)

    If you don't have a Version-2 or/and Version-3 just ignore for now...

    Open command prompt: Start, run, cmd (enter)

    type in the following commands:
    net stop spooler
    net start spooler (I hear you have issues on starting the spooler)

    explorer (enter)

    Navigate to windows\system32\spool\printers
    delete everything in this folder
    Navigate to windows\system32\spool\drivers\w32x86
    Delete everything that is inside Version-2 and Version-3

    Go back to your command prompt
    net stop spooler
    net start spooler

    type in the following exactly:

    sc config spooler depend= RPCSS (press enter)

    note: I have a space after the "=".

    net stop spooler
    net start spooler

    If the spooler still doesn't start.....well, I have a few other ideas....



     
  14. theefool

    theefool Geekified

    Yet another thing to try:

     
  15. Fisherking

    Fisherking Private E-2

    net spooler service started successfully - a few of those folders were completely empty - now what? this is according to your fist suggestion - thought that i'd try that before moving on to the MS suggestion
     
  16. Fisherking

    Fisherking Private E-2

    have installed new/old printer, which is printing a test page - what about all the items deleted in explorer?
     
  17. Fisherking

    Fisherking Private E-2

    all appears well - printer works better than ever - thanks again, to you, Halo and Chaslang! i seriously think that the drivers (etc) were corrupted and/or deteriorated anyway, perhaps before the spy/adware event - THANKS YOU! -anything else i should check?
     
  18. theefool

    theefool Geekified

    Sorry, I should have said at the end of "attempt 2".

    ~~~~~~~~~

    Now install your printer drivers and shake your fist at your computer telling it to work!

    If there were missing folders or whatnot, that is okay. Basically, this "attempt 2" procedure is setting windows back to its original installation for printing purposes only.

    Glad to hear that this worked out for you!
     
  19. Fisherking

    Fisherking Private E-2

    so, all is okay and i need not move on to the MS suggestion? Yipee! have a good...no have a GREAT evening then!
     
  20. theefool

    theefool Geekified

    Nope, the MS suggestion was if "attempt 2" failed.....

    So, have fun with your printer!
     
  21. seaside

    seaside Corporal

    hi i also had a massive headache but i followed your advice and it worked thanks mate .wish you well
    seaside
     
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