Cannot install Ad Aware

When I download the file for Ad Aware SE personal I can open it but as soon as I try to install it a message comes up saying I do not have the required system configuration modifications and I need to install the programme from an administrators account, but it is an administrators account so there is no way I can install it? I have tried installing it from different accounts and from different websites so I don't know how to solve this problem?

 

What OS are you running?

Are you SURE you are logged in as admin?

 

Hi and welcome to MajorGeeks.

Have you tried logging off then on again?

Also, try right-clicking the installation file, then properties, and see if there is an unblock button? (This is for XP SP2)

 

I'm not sure what an OS is so I can't answer that but I'm 100% sure that I'm in an administators account. I tried loggiing off and the right clicking thing (there wasn't an unblock button) and neither has worked, it still displays the same message. I did have the old version on my computer but when I went to update it, during the installation process it obviously deleted the old one. Maybe there's a fault with my computer.

 

If you can post the exact error message verbatim, then someone may know the solution or be able to do a search for you?

 

Ok to find your os version type this command in "winver" (no quotes) and tell us exactly what the box that appears says.
-the new tech guy

 

when i type that in this is what the box says - microsoft windows version 5.1 (build 2600.xpsp.2.040919-1003 : service pack 1)

 

Ok so i guess you are running windows xp service pack 1. It is still no straight answer so why don't you try this: http://www.majorgeeks.com/download4181.html
then run a system summary report and once the results show on screen copy them to a notepad document and post them here. That should give us a clear cut on you operateing system and other pc specs.
-the new tech guy

 

Another thing to try:

Click Start, RUN, type in CMD (press enter).

Now type in the following: net user %username% > test | notepad test (press enter)

When notepad opens, does the following display?

Local Group Memberships *Administrators

If so, you are admin, and you should be able to install adaware.

 

this is the summary thing:



--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer HAYLEY
Generator HAYLEY'S
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2006-01-18
Time 20:08


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 1
DirectX 4.09.00.0902 (DirectX 9.0b)
Computer Name HAYLEY
User Name HAYLEY'S

Motherboard:
CPU Type Intel Celeron, 2600 MHz (26 x 100)
Motherboard Name TOSHIBA Satellite A40
Motherboard Chipset Intel Montara-GML+ i852GME
System Memory 240 MB (PC2700 DDR SDRAM)
BIOS Type Toshiba (01/26/04)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82852/82855 GM/GME Graphics Controller (64 MB)
Video Adapter Intel(R) 82852/82855 GM/GME Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics 2
Monitor Toshiba Internal 1024x768 Panel (0003)

Multimedia:
Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Disk Drive TOSHIBA MK3021GAS (30 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive TOSHIBA DVD-ROM SD-R2412 (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 28615 MB (8840 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Alps Pointing-device
Mouse HID-compliant mouse

Network:
Network Adapter D-Link AirPlus DWL-G650 Wireless Cardbus Adapter(rev.C) (192.168.0.102)
Network Adapter Intel(R) PRO/100 VE Network Connection
Modem TOSHIBA Software Modem AMR

Peripherals:
Printer Auto HP DeskJet 930C/932C/935C on PEARSON
Printer HP DeskJet 930C/932C/935C (Copy 1)
Printer HP DeskJet 930C/932C/935C
Printer Lexmark Z700-P700 Series
Printer PaperPort Color
Printer PaperPort
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB2 Controller Intel 82801DBM ICH4-M - Enhanced USB2 Controller [B-1]
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: Intel 82852GM(E)/82852PM/82855GM(E) MCH - Host-Hub Interface Bridge [A-2]

Offset 00: 86 80 80 35 06 00 90 20 02 00 00 06 00 00 80 00
Offset 10: 08 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 40 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 09 00 05 01 40 00 00 00 00 00 C1 FE 02 28 00 0E
Offset 50: 00 01 44 00 00 00 00 00 00 10 11 11 00 00 11 33
Offset 60: 4A B8 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 02 09 00 00 10 60 00 02 01 00 80 00 00 00 00 00
Offset 80: 02 00 00 66 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 02 00 20 00 17 02 00 1F 00 00 00 00 00 00 00 00
Offset B0: 00 00 F0 E9 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 02 00 00 00 00 00

B00 D00 F01: Intel 82852GM(E)/82852PM/82855GM(E) MCH - Main Memory and I/O Control [A-2]

Offset 00: 86 80 84 35 06 00 80 00 02 00 80 08 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 04 08 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 77 11 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 05 42 00 6A 00 00 00 00 0C 00 C0 10 00 00 00 00
Offset 70: 71 99 00 20 01 00 00 00 74 E9 1F 00 00 00 00 00
Offset 80: 69 00 AF 00 BC 01 00 00 10 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 04 01 14 11 20 58 14 01
Offset A0: FF A2 0A 30 00 00 00 00 74 78 02 00 94 58 0D 00
Offset B0: E0 97 0F 00 00 00 00 00 00 00 00 00 08 9F 64 00
Offset C0: 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D00 F03: Intel 82852GM(E)/82852PM/82855GM(E) MCH - Configuration Process [A-2]

Offset 00: 86 80 85 35 06 00 80 00 02 00 80 08 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 04 04 00 00 00 00 11 11 3C 66 62 09 65 62 09 66
Offset 50: 64 0B 00 00 00 00 00 00 01 08 39 2D 38 31 03 0B
Offset 60: 00 00 00 00 00 00 00 00 04 04 00 00 24 3F 00 00
Offset 70: 00 00 00 00 04 04 41 27 E7 C7 0F 4A 24 0A 84 02
Offset 80: FF 1F 00 00 EF 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 80 0B 18 00 00 00 00
Offset B0: 00 00 00 00 80 02 00 00 00 00 00 00 00 00 00 00
Offset C0: 07 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 01 00 21 02 00 00 00 00 00 01 00 FF 00 00 00 00
Offset E0: 28 05 2C 00 80 00 2C 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 00

B00 D02 F00: Intel 82852GM(E)/82855GM(E) GMCH - Integrated Graphics Controller [A-2]

Offset 00: 86 80 82 35 07 00 90 00 02 00 00 03 00 00 80 00
Offset 10: 08 00 00 D8 00 00 00 D0 F9 EF 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 02 00
Offset 30: 00 00 00 00 D0 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 09 00 05 01 40 40 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 01 44 00 00 00 00 00 00 00 02 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: FF A2 0A 30 00 00 00 00 78 78 02 00 34 5C 0D 00
Offset B0: 22 98 0F 00 00 00 00 00 00 00 00 00 47 00 65 00
Offset C0: 07 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 01 00 21 02 00 00 00 00 00 01 00 FF 00 00 00 00
Offset E0: 28 05 2C 00 80 00 AC 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 10 31 F9 00 00 00 00

B00 D02 F01: Intel 82852GM(E)/82855GM(E) GMCH - Integrated Graphics Controller [A-2]

Offset 00: 86 80 82 35 07 00 90 00 02 00 80 03 00 00 80 00
Offset 10: 08 00 00 F0 00 00 D8 FF 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 02 00
Offset 30: 00 00 00 00 D0 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 09 00 05 01 40 40 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 01 44 00 00 00 00 00 00 00 02 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: FF A2 0A 30 00 00 00 00 78 78 02 00 3C 5D 0D 00
Offset B0: 22 98 0F 00 00 00 00 00 00 00 00 00 AA 1A 65 00
Offset C0: 07 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 01 00 21 02 00 00 00 00 00 01 00 FF 00 00 00 00
Offset E0: 28 05 2C 00 80 00 AC 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 10 31 F9 00 00 00 00

B00 D1D F00: Intel 82801DBM ICH4-M - USB Controller [B-1]

Offset 00: 86 80 C2 24 05 00 80 02 03 00 03 0C 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: E1 CF 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 60 0F 00 00 00 00 00 00

B00 D1D F01: Intel 82801DBM ICH4-M - USB Controller [B-1]

Offset 00: 86 80 C4 24 05 00 80 02 03 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 81 CF 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 13 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 60 0F 00 00 00 00 00 00

B00 D1D F07: Intel 82801DBM ICH4-M - Enhanced USB2 Controller [B-1]

Offset 00: 86 80 CD 24 06 00 90 02 03 20 03 0C 00 00 00 00
Offset 10: 00 F4 E7 FF 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 17 04 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 58 C2 C9 00 00 00 00 0A 00 80 20 00 00 00 00
Offset 60: 20 20 7F 00 00 00 00 00 01 00 00 00 00 00 00 C0
Offset 70: 00 00 F7 0F 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3F 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 78 BF 1F 00 88 83 00 00 60 0F 00 00 06 00 00 00

B00 D1E F00: Intel 82801DBM I/O Controller Hub 4 (ICH4-M) [B-1]

Offset 00: 86 80 48 24 07 00 80 80 83 00 04 06 00 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 01 03 40 C0 C0 80 22
Offset 20: F0 CF F0 CF F0 FF 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 02 28 20 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 02 76 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 C8 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 10 00 08 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 01 00 02 00 00 00 C0 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 60 0F 00 00 00 00 50 2E

B00 D1F F00: Intel 82801DBM ICH4-M - LPC Bridge [B-1]

Offset 00: 86 80 CC 24 0F 00 80 02 03 00 01 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 D8 00 00 10 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 08 00 00 00 C1 EE 00 00 10 00 00 00
Offset 60: 80 80 80 80 91 00 00 00 80 80 80 80 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: FF FC 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 23 02 00 00 00 00 00 00 12 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 01 00 00 00 00 00
Offset C0: 00 00 00 00 B2 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 83 21 20 00 02 CF 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 80 81 06 04 1C 33 22 11 00 E1 01 67 45
Offset F0: 00 00 01 04 00 00 00 00 60 0F 03 00 00 00 81 00

B00 D1F F01: Intel 82801DBM ICH4-M - IDE Controller [B-1]

Offset 00: 86 80 CA 24 07 00 80 02 03 8A 01 01 00 00 00 00
Offset 10: F9 BF 00 00 F5 BF 00 00 E9 BF 00 00 E5 BF 00 00
Offset 20: A1 BF 00 00 00 FC E7 FF 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 0B 01 00 00
Offset 40: 07 A3 03 A3 00 00 00 00 01 00 01 00 00 00 00 00
Offset 50: 00 00 00 00 10 14 00 00 00 00 00 00 00 00 00 00
Offset 60: 08 00 00 00 00 00 00 00 08 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 60 0F 00 00 00 00 00 00

B00 D1F F03: Intel 82801DBM ICH4-M - SMBus Controller [B-1]

Offset 00: 86 80 C3 24 01 00 80 02 03 00 05 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 81 D8 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 02 00 00
Offset 40: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 60 0F 00 00 00 00 00 00

B00 D1F F05: Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]

Offset 00: 86 80 C5 24 07 00 90 02 03 00 01 04 00 00 00 00
Offset 10: 01 FB 00 00 41 FC 00 00 00 FA E7 FF 00 F9 E7 FF
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 41 02
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 11 02 00 00
Offset 40: 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 C2 C9 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 60 0F 00 00 00 00 00 00

B00 D1F F06: Intel 82801DBM ICH4-M - Modem Controller [B-1]

Offset 00: 86 80 C6 24 05 00 90 02 03 00 03 07 00 00 00 00
Offset 10: 01 FD 00 00 81 FC 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 11 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 C2 C9 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 60 0F 00 00 00 00 00 00

B01 D08 F00: Intel 82801DB ICH4 - PRO/100 VE Network Connection

Offset 00: 86 80 3D 10 07 00 90 02 83 00 00 02 08 40 00 00
Offset 10: 00 F0 FF CF 41 CF 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 79 11 01 00
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 14 01 08 38
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 22 FE
Offset E0: 02 40 00 3A 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B01 D0B F00: Toshiba AIS ToPIC95 PCI to CardBus Bridge with ZV Support

Offset 00: 79 11 17 06 07 00 90 04 33 00 07 06 00 40 02 00
Offset 10: 00 E0 E7 FF 80 00 80 04 01 03 03 00 00 D0 E7 FF
Offset 20: 00 D0 E7 FF 00 00 C0 FA 00 F0 BF FE 00 FF 00 00
Offset 30: FC FF 00 00 00 FE 00 00 FC FE 00 00 12 01 00 04
Offset 40: 79 11 01 00 01 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 01 00 01 00 00 00 80 00 00 00 00 00 00 00 00 01
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: D0 10 00 86 02 00 00 0C 00 00 00 00 00 D1 00 00
Offset B0: CF 3F 3F 3F 20 10 08 0A 00 01 01 14 00 3F 42 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00 00

B03 D00 F00: Atheros 802.11g Wireless Adapter

Offset 00: 8C 16 13 00 46 03 90 02 01 00 00 02 08 80 00 00
Offset 10: 00 00 BF FE 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 01 50 00 00 86 11 12 3A
Offset 30: 00 00 00 00 44 00 00 00 00 00 00 00 12 01 0A 1C
Offset 40: 80 00 00 00 01 00 C2 01 00 40 00 C6 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.....000000000000.....3@...00IBM VGA Compatible BIOS. .[.k.y...
C000:0040 PCIR...5.................................u.............l........
C000:0080 ....................................t......t......t.....0t......
C000:00C0 t......t......l......l.....0l......d.....0d......d......d......d
C000:0100 ......d.....0d......d......d.....0d......d......d...............
C000:0140 ...............................................P.....Wb........
C000:0180 ..................{...?...7..................{...G..G........
C000:01C0 ..............?..?.................d$.`..@...........G...W.s.W
C000:0200 .s.X.\.P...........W...W...W...|...\...........G...W.p.W.p.X.[..
C000:0240 ...........?..W.v.W.v.X.\../..........?...?.......%..........$.
C000:0280 .../.../.......%...%......3............o.............$q...._..._
C000:02C0 ./.....'...'......?................/.....)...).....X............
C000:0300 .....)...).....<g..........?...../.../......J.....x..?.o.?.o..?
C000:0340 .................?.o.?.o..?.............|...?.o.?.o..?........
C000:0380 ......Y.........'..'.................(....O..O..............
C000:03C0 ...0.o..2....4.[..6.Q..8....:.+..<....A.o..C....E.[..G.Q..I....K


--------[ Debug - Unknown ]---------------------------------------------------------------------------------------------

PnP TOS6208: TOSHIBA ACPI-Compliant Value Added Logical and General Purpose Device [NoDB]


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also, tried the start and run thing but some black box flashes onto the screen for literally a second so i dunno what it says

 

o and incase it helps this is the exact message:

You do not have access to make the required system configuration modifications. Please rerun this installation from an administrators account.

 

Start by getting service pack 2 and see where that takes you.
-the new tech guy

 

well, downloaded service pack 2, had problems with that also, had to do something with registry keys because access was denied, still can't download ad aware tho

 

Is THIS the error for SP2?


Also, check Event Viewer for clues. (start, run and type in eventvwr.msc then OK)

 

Hi 060909Me
You may have misinterpreted theefool's query about administrator rights.
He suggested "Click Start, RUN, type in CMD (press enter)."
At this point you'll have a "black box" console with a flashing cursor bar.
Now type :
net user %username%
(press enter)
Stuff will scroll but near the bottom of this list is a line that reads:
Local Group Memberships *Administrators
If it shows anything other than *Administrators then we'll know how to fix it.
Cheers

 

O right yeah i was probably doing it wrong, that worked it did say *Administrators and then *Users a little further along that row.

And yeah that was the error for SP2, dont think anything it right with this computer!