Is there a tool for testing restore points for validity on Windows 7

Discussion in 'Software' started by Steevo, Jun 15, 2015.

  1. Steevo

    Steevo Private E-2

    I had all my restore points corrupted by past malware, most likely.
    I got errors when trying to use system restore to get rid of the malware that the restore point could not be extracted.

    I removed the malware, so this post is not about malware, I am not posting in the malware forum because of that.

    I have manually created a few restore points since that was removed, but I am not exactly sure they are working.

    So my question is this:
    Is there a tool that can test restore points that have been created for validity?

    Or a way to make sure system restore is working properly>
     
  2. Steevo

    Steevo Private E-2

    I am pretty sure.
    I went through the process at Bleepingcomputer, but I had already removed the malware. They declare it clean, So yeah, expert. But I am pretty good, so I had already killed the malware before that.
    It's windows 7 professional, SP1, 64 Bit, an 8 core xeon Dell Precision 490.
     
  3. Steevo

    Steevo Private E-2

  4. Steevo

    Steevo Private E-2

    I realize that works, I was hoping some clever person had written a tool to test them.
     
  5. Steevo

    Steevo Private E-2

    Well, yeah, sure. But I have used system restore to roll back malware from customers machines many times. Customers almost never have backups that are useable.
     
  6. Steevo

    Steevo Private E-2

    That was not a question, just a statement. It doesn't require an answer. Heh.
     
  7. Steevo

    Steevo Private E-2

    I completely agree, but lacking any backups or any other solution, that's the first thing I do.
     
  8. plodr

    plodr Major Geek Super Extraordinaire

    To see if a restore point is working, I create one. Next I download a few things like a picture, a small program, create a text file and dump it on my desktop.

    I then go to the restore point I created and restore. If the picture, the downloaded program and the txt file (saved to my desktop) are gone, I know the restore point worked.
     
  9. Steevo

    Steevo Private E-2

    Well, I have missing restore points. Every couple of days they all disappear.
    I was looking through the task scheduler to see if some past malware had planted a task to delete them, but I couldn't put my finger on anything.

    I created four yesterday, and today they disappeared.
    I created two more, they are still here. But none are being created automatically.
    I feel sure in a day or so my two restore points will be gone.

    Can anyone give me some procedures to isolate this problem?

    Thanks.
     
  10. AtlBo

    AtlBo Major Geek Extraordinaire

    Sttevo...

    Right click on Computer->Properties->System Protection tab->check to make sure System Restore is on for the Windows drive. Next click on configure and see how much space System Restore is set to use. If this number is low or very low, System Restore won't keep many restore points. You could get the impression they are disappearing quickly...
     
  11. Steevo

    Steevo Private E-2

    I increased it to 120 gb. Before this all started. Or during it, the increase didn't change anything.
     
    Last edited: Aug 3, 2015
  12. AtlBo

    AtlBo Major Geek Extraordinaire

    Steevo...

    OK, well, that may or may not change it at first, but you don't need it at more than 5-10 GB for there to be 20 or more restore points. If you were more than that before you changed the number, you can just put it back, because that isn't the problem. I keep system restore at around 5 GB, and it works very well at that number for me. Most of the PCs I have here have 160 GB drives, so that number works best for those, especially. I get 20-30 restore points with that amount...

    Do you use a cleaner program? I think some of them remove restore points...
     
  13. Steevo

    Steevo Private E-2

    I just bumped it up, I have disk space to burn. Ruled that out as a problem.

    I just used the farbar one, and it did get rid of restore points, (or they were missing) but that does not explain before, and there are none being automatically created.

    If I could get them to being automatically created again, that is a big part of the problem. Not being created.

    And then, something is wiping them out. Not sure what.
     
  14. plodr

    plodr Major Geek Super Extraordinaire

    Well I just learned something I never knew.
    Source: https://msdn.microsoft.com/en-us/library/aa378910(VS.85).aspx

    This portable program looks like something for you. It creates a restore point (you just have to remember to run it) and it can be used to restore any of the points that you created.
    http://www.thewindowsclub.com/system-restore-manager-for-windows-released

    I've downloaded it and I'll kick the tires.
     
  15. Steevo

    Steevo Private E-2

    That is interesting.

    I'm using system restore manager.

    Not sure whether it runs all the time after install or not, but someone suggested it might be doing something to my restore points.
    Oh, I just looked, it's a standalone executable. Not installed.

    I haven't been able to get a rise out of the author over there. He has not responded on the forums in a couple years.
     
  16. plodr

    plodr Major Geek Super Extraordinaire

    I created a restore point through this exe this morning. I didn't want to do it yesterday because I already had one generated by system restore. It created my restore point and then I opened the system restore in Windows 7 and it appears there.
     
  17. Steevo

    Steevo Private E-2

    Yes, mine do too.
    But in a day or two, poof. Gone.

    That's the problem.
    Not that I cannot create restore points.

    1. That they are not created automatically
    2. That they are gone a day or two later.
    3. That when I need one there are none.
     
  18. Steevo

    Steevo Private E-2

    About that system restore manager.
    It makes restore points, but at least on windows 7 it is not able to change the auto creation interval.

    Or when I change the interval it does not change when I rerun the executable.

    So that tool probably needs maintenance, and it's not getting any from the author. Is he still alive?

    I just don't know.
     
  19. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, Steevo.

    To verify something mentioned earlier by AtlBo: the restore points that disappear are for the %SystemRoot% drive (normally "C:") and not for partitions or separate drives?

    Also: does the machine in question ever "go to sleep" or hibernate? If so, have you tried disabling sleep or hibernate modes (or for that matter, just leave the machine on for several days) to see if the symptoms change?
     
  20. plodr

    plodr Major Geek Super Extraordinaire

    I'm now searching for restore points disappearing.
    One thing that was discovered is the system had malware. Why not head over to the malware section http://forums.majorgeeks.com/showthread.php?t=35407
    download the MG Tools, get the logs and have someone look them over to be sure the computer is clean.

    Another thing I've seen mentioned are programs that remove them: Kaspersky was mentioned as well as Auslogics Disk Defrag. There may be others that do this too.

    Then I found one site that claims if you edit the registry, you can fix this.
    Directions here:
    http://www.askvg.com/fix-windows-7-deletes-all-system-restore-points-upon-reboot/
    (I hate that there is no date on this so I have no idea if this has been corrected).
     
  21. Steevo

    Steevo Private E-2

    Yes, they are drive C.
    That had system restore space set to zero, a few weeks ago troubleshooting this problem I found that and increased that greatly, much more than needed.
    That has not fixed the problem.

    It also does not happen on reboot. Yesterday the restore points I had created the day before were there at 7:30 AM, but by 10:30 there were none.

    The one I created with system restore manager at 7:35 this AM is still there now, after 8 PM.
     
  22. Steevo

    Steevo Private E-2

    It is not reboot related. They just disappear. I posted on it above.

    I am going to run mg tools.
    Should I start a thread somewhere to have the log reviewed, or is this OK?
     
  23. Steevo

    Steevo Private E-2

    Here is the log MGtools created.

    Well, I clicked to attach it, but I don't see it.
    Oh, there it is on the pulldown.
     

    Attached Files:

    Last edited: Aug 5, 2015
  24. Eldon

    Eldon Major Geek Extraordinaire

    You should start a thread in the Malware Removal Forum. :)
     
  25. Steevo

    Steevo Private E-2

    OK. Incidentally, this morning the manually created restore point that was there last night is gone.
    No reboot.

    So I dunno.
     
  26. plodr

    plodr Major Geek Super Extraordinaire

    Can someone move post 23 to the malware section?
     
  27. Caliban

    Caliban I don't need no steenkin' title!

    One quickie, just to get it out of the way: do the symptoms change while booted into Safe Mode? You might try creating a restore point in Safe Mode, letting the machine run overnight in SM and seeing if the RP is still there - the results might give additional troubleshooting ammo/info...
     
  28. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I have instructed this user to post all of the requested logs from running the R&R. If I declare them malware free then they can come back here and further discuss ;)
     
  29. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Per the contents of MGlogs.zip , the System Restore Service is not running. ;)
     
  30. Steevo

    Steevo Private E-2

    And I don't see it in services.

    So that is the problem.
    How can I get it running, and maybe this will go away?

    OK, I have software protection. Stopped.
    It's set to delayed start. Should it be set to delayed start?
    I just started it.
    Is that the one?

    I also notice that security center is also set to delayed start.
    Windows defender is also set to delayed start.

    If someone has a windows 7 machine and can look at their services and say how theirs are set.
     
  31. Steevo

    Steevo Private E-2

    At the moment I have restarted the software protection service.
    I will be watching to see if it stays running or is stopped.
    If it is stopped by something that might be the past malware. If it keeps running then I know it was just me. Heh.
    This kind of stuff will give you humility.

    If it stops I have to find out why.
    As I mentioned I looked in task manager but I didn't see anything that looked hinky.

    If software protection stays running and restore points are back to working, I will know by tomorrow. One way or another.
     
  32. Steevo

    Steevo Private E-2

    I have been kicked back here from the malware forum.
     
  33. Steevo

    Steevo Private E-2

    It seems software protection might be related to microsoft licensing, not system restore or system protection.
     
  34. Steevo

    Steevo Private E-2

    What is the name of that service?
     
  35. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    It's called Windows Backup
     
  36. Steevo

    Steevo Private E-2

  37. Steevo

    Steevo Private E-2

    I just checked, I have no restore points.
    I created one. I used SRM.
    It's not there, it was not created.
    Or it was deleted immediately afterward by something.

    I created one again with SRM.
    It is now there. Both of them. Odd.
    A delay to appears.

    I just created another one with system protection.

    I looked in system restore manager and all three are there.

    I will be watching to see if these disappear.
     
  38. Steevo

    Steevo Private E-2

    I have four restore points as of this moment.

    FWIW, when I first started working on this problem it was that the restore points were somehow corrupted. Unuseable.

    Later, they disappeared completely.

    By tomorrow I will know if they are staying around.
     
  39. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay I think for Windows 7 that the default for the Windows Backup service ( aka SDRSVC aka System Restore ) is to be stopped when not required. The defaults are Startup type: Manual and Service status: Stopped

    Thus yours may have been okay. If you are getting corrupt restore points or they are disappearing then it could be for some other reason. Restore Points will completely go away, if/when System Protection is turned off. Have you gone to My Computer and looked at Properties/System Protection to see if you have protection enabled for your drive and that it is not being turned off?
     
    Last edited: Aug 5, 2015
  40. Steevo

    Steevo Private E-2

    Well, you are the one that said the resource is not running, this morning.

    I believe it's running now.

    When I started troubleshooting this issue a couple months agor, I had corrupt restore points. I would try to do a restore and I got an error that the restore point was not usable.

    Then, the restore points were not there at all, the message was that I have not created any restore points.

    I then created some manually, and they were there. Then, over night, without reboot, they would be missing in the morning. This AM this happened. at about 7 the restore points were listed, and by 8:30, they were gone.

    If system restore is being turned off it's not by me, which is why I was reviewing task scheduler. To see if a task had been placed, by malware, that was deleting my restore points.

    I didn't find anything obvious. Still looking.
     
  41. Caliban

    Caliban I don't need no steenkin' title!

    Good morning.

    To repeat from post #27: do the symptoms change when the machine has been booted into Safe Mode?
     
  42. Steevo

    Steevo Private E-2

    Yeah, well, I have not tried that, since at the moment my restore points from yesterday are still here. So booting in safe mode wouldn't change anything.

    In a couple of hours I will know if they disappear or not now. I did restart the service. The restore points from yesterday survived overnight.

    And I have UAC off, which is unbelievably pleasant. I forgot what an irritation that thing is. I turned it off to run MG Tools, as instructed.
     
  43. Steevo

    Steevo Private E-2

    As of right now my restore points that I manually created are still there.
    By tomorrow I should have an automatically created one.
    If that shows up things are improving.
     
  44. Steevo

    Steevo Private E-2

    OK, things are looking up a little, I guess.

    My four manually created restore points are now gone, in both system restore with show more restore points selected,

    and in System Restore Manager v2.

    But I do have a restore point from windows update, I haven't seen that in a while.

    So I dunno, why would manually created restore points disappear? But I do now have the one automatically created one.

    Odd.

    I will be watching this to see if the automatically created one disappears.
    I will manually create one now, so I will have two, and I can watch to see what happens.

    Something is still deleting my restore points. Likely a vestige of old malware (I hope).
    I hope means I hope it's just a vestige.
     
    Last edited: Aug 7, 2015
  45. Steevo

    Steevo Private E-2

    It's 7:47 AM and I still have the two restore points.
    Later today I will check again.
     
  46. plodr

    plodr Major Geek Super Extraordinaire

    How much space is allocated for system restore?

    I noticed something unexplainable: I increased the allocated space in Windows System Restore and yet the allocated space doesn't change in the standalone program so I guess it uses exactly what it wants. I haven't rebooted the computer to see if it changes. The maximum increases but that doesn't help if the allocated space stays at a lower number.
     
  47. Steevo

    Steevo Private E-2

    For the C drive I have 2.53 GB at this time.
     
  48. plodr

    plodr Major Geek Super Extraordinaire

    I have 5 restore points showing. 2 were created by MS and the other three by me. Those 5 are using a total of 2.84GB (mine says 3.29GB allotted).

    Now depending on the size of the restore points, if I only had 2.53, I would not be allowed 5 restore points because it goes over that value.

    I don't depend on restore points because I make images but if I did, I'd sure want to be able to save more than 5.

    I'll create a few more in the next few days and see when the first one disappears so I know how many my allotment can handle.
     
  49. Steevo

    Steevo Private E-2

    Wonder where I got that 2.53 gb? Somewhere. Maybe that is what was being used for the two restore points I had this AM.

    I have none now. Both are gone as I type this.
    I have 92 gb allocated for system restore for the C drive on the system protection tab.

    Something is still deleting my restore points.
     
  50. Steevo

    Steevo Private E-2

    I just manually created one.
    It is there.
    It will be gone by tomorrow.

    I have to find the problem here.
     

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