can't install windows 10 on a core 2 quad 9550?

Discussion in 'Software' started by toki5, Jul 30, 2015.

  1. toki5

    toki5 Private First Class

    I'm getting mixed messages as to whether or not I can install this OS on my computer. I finally got the get windows 10 on my taskbar, yet it says windows 10 is incompatible with my computer. I see other places around that in forums that makes it look like I could download windows 10 on my machine but I may have stuff not enabled correctly in my BIOS? any help please? I would really love to upgrade to the new OS.
     
  2. Eldon

    Eldon Major Geek Extraordinaire

    Here are the hardware specs required to run Windows 10. Pay attention to the CPU requirements.
    http://www.zdnet.com/article/windows-10-will-your-pc-run-it/
     
  3. satrow

    satrow Major Geek Extraordinaire

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What OS are you running now?
     
  5. toki5

    toki5 Private First Class

    I am on windows 7 right now. I keep reading forum posts of people who had problems upgrading to windows 8.1 with my cpu specs. Some were able to do it with a bios update. I am scared to try to update bios because this machine is the only one I have and if I screw it up, then I am screwed.
     
  6. toki5

    toki5 Private First Class

    ok. I everything that should be enabled in bios is enabled. VT-x or VT-d is not showing up in cpu z for some reason, everything else is there. It says my model cpu does support this though. So, in theory it looks like my cpu should be able to upgrade from what I am reading. I just don't understand why VT-x or VT-d is not showing up in instructions in cpu z. Everything else looks to be enabled in bios and also supports it and all that. I don't know what is wrong/.
    I also just checked speccy and it doesn't show up in the instructions there either. It does say it supports it here though. https://en.wikipedia.org/wiki/List_of_Intel_Core_2_microprocessors so I don't understand what is wrong.
     
  7. satrow

    satrow Major Geek Extraordinaire

    Then it's probably a BIOS issue, try asking on the forum of the PC/motherboard maker.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  9. Adrynalyne

    Adrynalyne Guest

  10. StruldBrug

    StruldBrug Sergeant

    Toki5, check there are no KB2952664 Windows 10 Compatibility updates pending, nor hidden. Verify the last dates for this update match in both the update history list and the installed updates list.

    Run coreinfo.exe and tell us if you get asterisks for VMX, NX, PAE, and SSE2.

    When you click on the "Get Windows 10" icon, it does the check, and you get the pc incompatible response. Is there a "view report" displayed? If so, what's in the report?

    There must be a haystack somewhere in these needles
     
  11. toki5

    toki5 Private First Class

    there is an asterisk beside everything except vmx.
     
  12. StruldBrug

    StruldBrug Sergeant

    You might run the Intel CPU ID utility to gather further information.
    https://downloadcenter.intel.com/download/7838

    Satrow's Intel link has a "double plus" footnote for VT ... small print, significant.
    http://ark.intel.com/products/33924/Intel-Core2-Quad-Processor-Q9550-12M-Cache-2_83-GHz-1333-MHz-FSB
    Basically, feature not always available ... contact vendor, etc.

    You might post on the Intel/Communities/Support forum for assistance. I saw a number of posts involving Q9550 and virtualization, but nothing specific about win10 upgrading, e.g.
    https://communities.intel.com/thread/11678?wapkw=q9550

    So, what Satrow said. Gl
     
  13. satrow

    satrow Major Geek Extraordinaire


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