1. texasharper

    texasharper Corporal

    Dell Dimension E510 Windows Xp Professional/Media ( it says different things in different places on my computer) sp3.

    Applications are starting to hang, getting slow, slow to switch user accounts and slow to log off.

    Now this morning three apps were non-responsive:
    DccMan (no .exe)
    iexplore.exe
    CTSUScheduler

    is this a software problem, malware, registry or maintenance?

    As always I am grateful for your help.

    Tex
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi

    Work thru the below if you believe you are infected and if we can rule out malware, you can then move to the software forum to address your problems.

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, You can try running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.


    Plus a guide on HOW TO: Attach Items To Your Post

    Thanks
    Kes
     

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