Slow Ms Word Response In Window Xp

Discussion in 'Software' started by danielakelly, Jan 8, 2004.

  1. danielakelly

    danielakelly Private E-2

    Takes over 60 seconds to display any MS Word document in "My Documents"
    after double clicking - Used to display in a couple of seconds. Tried reinstalling MS Word and MS Works, but no help. Don't think it's related, but I
    recently installed an old publisher package titled "Quark". All other responses
    such as photos from "My Pictures" or access to Outlook Express & Internet Explorer via Roadrunner are still almost instantaneous. Clicking on MS Word
    to generate a NEW document takes over 30 seconds to display the blank
    MS Word page. Any ideas?

    Thanks,
    Dan
     
  2. Endi

    Endi Lt. Links

    How much memory please
    Speed of computer please :)
     
  3. Adrynalyne

    Adrynalyne Guest

    Does it work in Safe Mode?
     
  4. danielakelly

    danielakelly Private E-2

    Slow MS Word Response in Windows XP

    Answer on memory/speed questions: 2.4 GB CPU (one year old Gateway 500 S Plus), aprxmtly 82 GB hard drive with 72 GB free space, 256 mb RAM.

    Forgot to mention that double clicking on saved spreadsheet documents in "My Documents" gives almost instant display. Only MS Word documents in "My Documents" take the long (over one minute) time to display.

    Haven't yet tried "safe" mode, but will do so. Interesting that the spreadsheets appear swiftly, but not the Word documents. Again, problem
    just appeared in last couple of days.
     
  5. danielakelly

    danielakelly Private E-2

    Slow MS Word Response in Windows XP

    Operating in "Safe" mode gives normal display speed for MS Word. What's
    the next troubleshooting step? Went back & forth between "Normal" and
    "Safe" operation a couple of times. Results were consistent: Too slow in
    "Normal" and OK in "Safe"
     
  6. Kodo

    Kodo SNATCHSQUATCH

    what version of office is this?
     
  7. danielakelly

    danielakelly Private E-2

    Slow MS Word Response in Windows XP

    :

    Word opening window says "Microsoft Office XP"
     
  8. danielakelly

    danielakelly Private E-2

    Slow MS Word Response in Windows XP

    Thanks for the "Does it work in Safe Mode" question. Answer was yes. Then
    tried powering down & disconnecting cable access(at router) which fixed problem. Powered down & reconnected to cable & all operation is now normal.
    Previous attempts at simply powering down computer had not helped.

    Safe mode OK operation was the clue, but I wonder why cable access was
    slowing down MS Word but not impacting any other computer access speeds?
     
  9. Ken3

    Ken3 MajorGeek

    Just a guess, are there any Web features enabled in MS Word, including Word Help?
     
  10. snakefoot

    snakefoot Sergeant Major

  11. Kodo

    Kodo SNATCHSQUATCH

    good catch snakefoot.. :D
     
  12. Wisewiz

    Wisewiz Apprentice's Sorcerer

    Agreed. Is there any possible connection between this problem with Norton and the "Corrupted OS Files" thread here today (involving updated Norton AV)?
     

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