Serious Malware Problems...

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by obey_giant, Mar 2, 2008.

  1. obey_giant

    obey_giant Private E-2

    Hi guys,
    Well on 2/26 I decided to attempt to download some software from what was I thought was a trustworthly site, but have now found that NOT to be the case. It seems that one of the issues I have is with the Braviax.exe, since my WinPatrol keeps warning me about it. In addition, I keep seeing a Red Icon with a white X in the middle by my clock that gives me a popup message, that I should run spyware software, my PC is infected etc.

    I can run AdAware-SE but that does not seem to be much of a help. I am also able to run XoftSpyXE, which seemed to help for about day the icon by my clock was gone etc, but now I seem to have other syptoms. I am getting popups every time I open an internet browser and my PC just seems sluggish. I cannot run or open Add/Remove Programs and my system will automatically re-start from time to time without my initiating it.

    I downloaded SuperAntiSpyware, and was able to execute it, but cannot run the actual application. I downloaded Spybot S&D and the same issues happen as with SuperAntiSpyware. Also downloaded Combofix as instruced, went to Start >> Run >> "%userprofile%\desktop\combofix.exe" /killall but that wouldn't start as well.

    Luckily I was able to run MGtools and get a log file. I will attach it to this post. Any help would be greatly appreciated! Thanks in advance.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    Java 2 Runtime Environment, SE v1.4.1_02"
    Java 2 SDK, SE v1.4.1_02"
    Java Runtime Environment 1.2"
    Java Web Start
    PartyPoker

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    See if you can now run ComboFix.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  3. obey_giant

    obey_giant Private E-2

    Hi Tim, thanks again for your instruction/advice! I was able to follow your criteria and things seem to be working much better...but I might be speaking too soon.

    I will attach the latest Zip file an log as requested.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What are you using as an anti-virus program?

    Please disable all anti-virus and anti-spyware programs while we do the following:

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  5. obey_giant

    obey_giant Private E-2

    My apologies for the seriously late response. Things were running quite well, then went down hill fast, i.e. my Internet showing as connected by going extremely slow.

    In any event, I have finally run the HJT, as well as Avenger. I currently am not running any virus software, just XsoftSpySE and Ad-Aware. I also have WinPatrol turned on. Well anyway, here are the latest log files...
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please install and anti-virus program!! AVG, Avast ...something!

    Please disable all anti-spyware programs while we do the following:

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.
    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run ATF Cleaner again and after, make sure that all temp files are gone, including files in these two places:
    C:\WINDOWS\TEMP\
    C:\Documents and Settings\Steve\Local Settings\Temp\
    And your internet browser.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  7. obey_giant

    obey_giant Private E-2

    Ok, I am now running, AVG, seems pretty good thus far.
    I was able to follow your instructions, but the only problem was that I couldn't delete:

    WCESLog.Log from my
    C://Documents and Settings/Steve/Local Settings/Temp

    Everytime I tried is gave me an error stating:
    Cannot Delete WCESLog: It is being used by another person or program.

    Will keep you posted on updates on how things are going.
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That is not a problem....don't try to delete it.

    Your logs look cleans. :)

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    2.
    * Click START then RUN
    * Now type "%userprofile%\Desktop\cf" /u in the runbox and click OK.
    * Note: The space between the cf and the /U, it must be there.
    3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    4. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    5. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    6. After doing the above, you should work thru the below link:
    How to Protect yourself from malware!
     
  9. obey_giant

    obey_giant Private E-2

    I truly appreciate the help with all this Tim. But unforunatley I got a call from my ISP's Security Office letting me know that my IP address is sending out malicious emails, i.e. porn. When I called them they informed me that it was coming from a Mac which is odd since I have a Dell. I went throgh my AVG logs and it seems that there is Trojan Horse BHO.DGQ that is sending out something every hour. The file path is:

    C:\System Volume Information\restore_{7525D12E-B8EF-4A07-ABBD-57F476765491\RP26\A0000314.dll

    Now I deleted all the Trojan Horse's listed in my "Virus Vault" of AVG, as well as the Viruses. The pc seems to be running fine, but I my ISP said they will stop my service if I don't work to get this fixed ASAP. Any ideas on this one?
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Turn off system restore ...reboot ...turn it back on. Which was in the final instructions.
     

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