Ultimate Defender

Welcome to Majorgeeks!

You have alot more problems that this!

Not recommended! At one time it was even on the rogue tool list. It is not on the list anymore but it still is not highly recommended. Did you purchase this?

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments. Make sure you follow all instructions to avoid further delays. For example, make sure you uninstall all but one antivirus (you have AVG and Symantec), also uninstall all Viewpoint software (as you will see it list in the link in step 0 of the READ ME).

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis​

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy - only for Windows XP, 2K, & NT users
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Please remember to remain in one thread for a particular problem. I merged you back to your starting thread.

Uninstall the below software:
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 2
Viewpoint Manager (Remove Only) <-- should have been uninstalled in step 0 of the READ ME
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.
html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {7a932ed2-1737-4ab8-b84d-c71779958551} - (no file)
O2 - BHO: (no name) - {859942f2-1dd2-11b2-b170-e86117eee736} - C:\WINDOWS\system32\uAb3H0ic.dll (file
missing)
O4 - Startup: PowerReg Scheduler V3.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{1D8ED6C2-9E8D-431A-B040-D85AE1154B97}: NameServer = 85.255.114.58,
85.255.112.196
O17 - HKLM\System\CCS\Services\Tcpip\..\{770CC028-2B03-4F16-8CBD-8604DFFB29F0}: NameServer = 85.255.114.58,
85.255.112.196
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220 208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220 208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220 208.67.222.222
O19 - User stylesheet: (file missing)

After clicking Fix, exit HJT.


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the Save as type is set to all files. Once you have saved it double click it and allow it to merge with the registry.

Now download The Avenger
by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
  [*]Click on the traffic light icon and OK the prompt.
  [*]You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
  [*]A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore,
reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or
WinMe.

 

That looks better, but I just want to be sure that all traces of the infection you had are really gone. Please run this: WareOut Removal and attach the requested log.