iwclean.exe - Jetstream Shared - What Is This???

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Lida Rose, Sep 9, 2005.

  1. Lida Rose

    Lida Rose Private E-2

    iwclean.exe - Jetstream Shared - What Is It?

    --------------------------------------------------------------------------------

    Hi all -

    I found quite by accident a folder titled "Jetstream Shared" on my C Drive, listed under C:\ProgramFiles\CommonFiles, with a sub-file titled "iwclean.exe."

    I googled it and believe it or not, nothing came up with the exception of 2 responses in French and German respectively (lol)!

    Does anyone know what this is, (is it spyware?) and what its purpose is??? I don't have a clue... (Windows 98 SE, IE 6.0, Pentium 3 T500, dial-up modem).

    Many thanx,
    Lida
     
  2. Lida Rose

    Lida Rose Private E-2

    Nobody?!?!
    Lida
     
  3. Lida Rose

    Lida Rose Private E-2

    When I right-clicked on the iwclean.exe file, and selected "properties", I got an idea of what this is. Here is what it said:

    Description: Install Wizard Clean Utility, Installed in 1998

    "Removes files and directories after an Install Wizard set-up completes.
    Resides on your computer until all Install Wizard based applications are removed."

    File Version 3.0.1.2

    Sounds pretty harmless to me! :cool:
    Lida
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you do not recognize anything in those links as something you use, continue reading below.

    Note I have also seen this referenced in some virus scan logs as a problem Win32/HLLP.Jeefo

    You may want to run thru our cleanup procedure to see what we can find.

    Please follow the steps below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  6. Lida Rose

    Lida Rose Private E-2

    As far as I can tell, it's not causing me any problems anywhere, as my computer's running alright, with the exception of alot of AOL freezes requiring the re-booting of it, (which is par for the course for their program).

    I just wondered what it was, as periodically I check my hard drive tree to make sure no "evil" programs have crept in, and I happened to spot it (lol)!

    I use AOL's Spyware scan and Spybot periodically to clean it out, and am running both Norton AV and AVG which I keep up to date.

    My feeling is, "if it ain't broke, don't fix it", at least for now. However, if someone else were to report a problem with iwclean.exe, that would be a different story!

    Also, I'm running Win98SE, for which I read in your link that most of the fixes don't work, as they're for WinXP.

    Many thanx, :)

    Lida
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You must not use more than one antivirus application. Uninstall one.

    And as far as "if it ain't broke, don't fix it" that is not really a good approach in the malware area. Many things hide themselves from you and do sneaky things in the background. without allowing you to know it. As I said, I did see it reported to be a possible virus too. You should consider running ALL of the cleaning steps to be safe.
     
  8. Lida Rose

    Lida Rose Private E-2

    So I'm told, Charles, (my brother, who worked for MS, told me the same thing), but I've been running both NAV 2003 and free AVG for 3 years now with no conflicts. When downloading new virus defs from AVG, I have to disable NAV's "Auto-Protect" however, as AVG's touchy about downloading them when it's enabled, but otherwise, I've experienced no problems running them on the same computer.

    Actually, I'm running Norton Systemworks, NAV 2003 and Norton Crashguard which was discontinued 3 years or so ago, by Symantec, so Symantec had to walk me through a fairly complicated install and integration of Crashguard to the Systemworks program, in order for me to keep it. I'm one of the few who liked Crashguard, as it saves me from having to reboot the computer on crashes and freezes on many occasions.

    I'd be curious to hear your reasons for not running both as I know many people who run more than one Anti-Virus Program on their computers with no ill effects. I also use Panda and Trend Micro's online scans periodically to "keep them honest."

    My problem is going to be getting my "Critical Updates" when MS discontinues them for Win 98 in the Spring...don't know what I'm gonna do about that, as they're so important!

    Guess I'll finally have to purchase a new computer with Win XP or Win Vista if it's out by then...

    Many thanx again,
    Lida :)
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It is not just a matter of conflicts between the two AVs (which can still happen sometimes). It is also a massive waste of system resources and can slow PCs down especially on Win9x platforms like you have. They can also make it difficult for one application to fix a form of malware that it finds because the second AV could observe what the first is trying to do and block it thinking that what it is doing is malware.

    Also there are so many free online scanners that do such a great job, you do not need a second AV just for scanning. Extra resources for protection should spent on a few good antispyware applications and a good firewall.
     
    Last edited: Sep 11, 2005
  10. Lida Rose

    Lida Rose Private E-2

    Thanks for your advice, Charles, it's really appreciated! :)
    Sincerely,
    Lida
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
     

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