Trouble Removing Altnet

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by _Kristin, Sep 9, 2005.

  1. _Kristin

    _Kristin Private E-2

    I have been trying to get rid of the problem the past two days using the virtumundo threads as guidlines, but nothing seems to be working. I have run Ad-Aware, Spybot, Norton Anti-Virus, Crap Cleaner and just about anything else I could find that I thought might work. I also ran Ewido Security Suite found malware on my system here are the registries :

    hklm\software\altnet
    hklm\software\altnet\Dashboard
    hklm\software\altnet\Dashboard\Messages

    I'll attach a screen shot and also my HJT log to this message.

    If anyone is able to help me out it would be greatly appreciated.

    Thanks in advance

    -Kristin
     

    Attached Files:

  2. _Kristin

    _Kristin Private E-2

    I forgot to add that when I was trying to fix the problem it was required to boot up in safe mode. I was able to sign in but it wouldn't go past a black screen. A dialog box popped up and then closed, but it was so fast I wasn't able to read it.
     
  3. AbbySue

    AbbySue MajorGeeks Administrator

    Please follow ALL the steps below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

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