Windows XP response time very slow

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by akadis, Mar 1, 2011.

  1. akadis

    akadis Private E-2

    Since last Friday, my computer has been acting very slow. The task bar responds ultra slow when clicking on any of the programs, and it finally opens the selected program, it takes a while to become operational.

    Switching between programs is becoming a hassle, and there seems to be a huge delay when I click on anything. I monitored the CPU usage, and it seems to vary from 5% to 100% all the time, even when no programs are running.

    When I ran the recommended malware removal tools, nothing was reported as infected. I am attaching all the logs. Thanks for your help.

    View attachment ComboFixlog.txt

    View attachment RRlog.txt

    View attachment mbam-log-2011-03-01 (14-57-46).txt

    View attachment SUPERAntiSpyware Scan Log - 03-01-2011 - 14-14-28.log
     
  2. akadis

    akadis Private E-2

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am sorry, but this is not a malware issue. I suggest that you post in the software forum for further assistance. Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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