w32/Autorun.worm.t

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bandi123, Oct 10, 2008.

  1. bandi123

    bandi123 Private E-2

    Hi Guys,
    My sister picked up a worm at un; it appears she was using a USB memory stick.
    She can't access folders without having to end the mem32.exe process via windows task manager. If you guys know any program that might remove it, that would be much appreciated.

    I've scanned with;
    Stinger
    Mcafee - rubbish :)
    Adaware
    and I have turned off system restore

    Cheers
    bandi123
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    HI

    Turning off system restore before you attempt malware removal is not a good idea...it is always better to have a "dirty" restore point that none at all.

    Having said that, follow the below procedures

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     

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