Trying to repair friend PC

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kikisp1, Oct 23, 2014.

  1. kikisp1

    kikisp1 Private E-2

    I have one friend that isnt so good with computers and he always ask me to help him lol. he has a very good laptop that is in such a mess..Its crawling ..
    Here are the logs if you can help me clean it,i would be very gratefull..
    Thx,Stefan
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Did you let Malware Bytes fix what it found? Only it doesn't look like it, please re run and fix all it finds. Then attach new log.


    Uninstall the below using Revo Uninstaller.

    • Red AdBlocker
    • SkypEmoticons


    [​IMG] Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [PUP] (X64) HKEY_USERS\S-1-5-21-700911105-3600402295-1125283299-1000\Software\Microsoft\Windows\CurrentVersion\Run | SE : "C:\Users\IGOR\AppData\Roaming\SkypEmoticons\SE.exe" /minimized -> Found
    • [PUP] (X86) HKEY_USERS\S-1-5-21-700911105-3600402295-1125283299-1000\Software\Microsoft\Windows\CurrentVersion\Run | SE : "C:\Users\IGOR\AppData\Roaming\SkypEmoticons\SE.exe" /minimized -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\d0e87c27 ("C:\Windows\system32\rundll32.exe" "c:\progra~2\sw-boo~1\AssistantSvc.dll",service) -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\F06DEFF2-5B9C-490D-910F-35D3A91196222 (\??\C:\Program Files (x86)\Settings Manager\systemk\x64\systemkmgrc2.cfg) -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SystemkService (C:\Program Files (x86)\Settings Manager\systemk\SystemkService.exe) -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\d0e87c27 ("C:\Windows\system32\rundll32.exe" "c:\progra~2\sw-boo~1\AssistantSvc.dll",service) -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\F06DEFF2-5B9C-490D-910F-35D3A91196222 (\??\C:\Program Files (x86)\Settings Manager\systemk\x64\systemkmgrc2.cfg) -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SystemkService (C:\Program Files (x86)\Settings Manager\systemk\SystemkService.exe) -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\d0e87c27 ("C:\Windows\system32\rundll32.exe" "c:\progra~2\sw-boo~1\AssistantSvc.dll",service) -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\F06DEFF2-5B9C-490D-910F-35D3A91196222 (\??\C:\Program Files (x86)\Settings Manager\systemk\x64\systemkmgrc2.cfg) -> Found
    • [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\SystemkService (C:\Program Files (x86)\Settings Manager\systemk\SystemkService.exe) -> Found
    Place a checkmark next to each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.



    Re run Hitman Pro and have it remove what it finds.


    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    • Right-click OTM.exe And select " Run as administrator " to run it.
    • Paste the following code under the [​IMG] area. Do not include the word Code.
    Code:
    
    :Files
    C:\ProgramData\AollChEapPrIce
    C:\ProgramData\BeustiSavEForYoeu
    C:\ProgramData\JoNiCOiupon
    C:\ProgramData\NEtouCoouponn
    C:\ProgramData\NewSauver
    C:\ProgramData\NexToCoup
    C:\ProgramData\Red AdBlocker
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SkypEmoticons
    C:\Program Files (x86)\NexToCoup
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.




    You should re run TDSSKiller (just a scan) and attach log.


    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.



    Re run RogueKiller (just a scan) and attach log.

    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!
     
  3. kikisp1

    kikisp1 Private E-2

    didnt fix anything with malwarebytes..just got report.. will do all that right now..give me few minutes..thx
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No problem. ;)
     
  5. kikisp1

    kikisp1 Private E-2

    Ok so here we are :)All done..here are bunch of logs..tdss didnt found anything..
    It seems pretty ok now but chrome still has few popup windows.. not so much although
     

    Attached Files:

  6. kikisp1

    kikisp1 Private E-2

    and here are the rest of logs
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run RogueKiller and attach log please.

    What kind of pop up's on Chrome?
     
  8. kikisp1

    kikisp1 Private E-2

    here you go..
    standard one lol..download this to fix windows bla bla
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You may have to try something like Simple Adblock and see if that help. Ready for final steps? :)
     
  10. kikisp1

    kikisp1 Private E-2

    i was born ready :) lol..
     
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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