Random file??? HELP!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by zygmore, Feb 10, 2005.

  1. zygmore

    zygmore Private E-2

    I have found an executable file under windows\temp. It is a random filename that is different every time, and it loads up as a process under task manager. I have done everything i can think of to get rid of this file, but it just WON'T go away.... if anyone could please give me information on what it is or how to get rid of it it would be very valuable. Thank you for your time.

    Prepared to give a hijackThis log when asked.
     
  2. shewolf

    shewolf Specialist

    Also, in order to help you better we need to know what your OS (operating system) is.

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

    After doing ALL of the above if you still have a problem: make sure that you post back letting us know what you could and couldn't complete in the Read Me First guide and what problems still exist and in the meantime while we are reviewing what problems still exist please read the following guide and then wait for us to ask you to post your HJT log as an attachment.

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread
    NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!


    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT

    Again after you post back to let us know if you are still having the problems please be as specific as possible as to what you couldn't complete and as to what problems still exist as the more information we have the better we will be able to help you.

    Please also be patient in waiting for replies and responses as there are a limited number of people who are able to help you and as you can see by the posts on this forum there are many people out there who have questions/problems. Thanks :)

    sw:)
     
  3. TheOldThug

    TheOldThug First Sergeant

  4. zygmore

    zygmore Private E-2

    No, it doesn't... The operating system is Windows Xp. I've done everything in the spyware threads.
     
  5. TheOldThug

    TheOldThug First Sergeant

    If you have done everything in THE READ ME then follow Shewolf's instructions in #2 for the HJT log.
     

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