HP C4680 "incompatible printer cartridge" error

Discussion in 'Hardware' started by kbmccarthy, Apr 7, 2011.

  1. kbmccarthy

    kbmccarthy Private E-2

    I am running Windows Vista on an HP Pavillion Laptop.
    Installed HP Photosmart c4680 and developed an "incompatible printer cartridge" error for the tri color cartridge on the screen of the printer. I have removed and cleaned and reinstalled several times. Turned the machine off, unplugged, waited and turned machine on again (several times).

    The reason I installed on laptop was because I was getting the same error on desktop after replacing black cartridge. On the laptop now the black is fine and the tri color is incompatible.

    Please help I can't just go buy new cartridges when the ones I have are genuine HP and are still with ink.

    kbmccarthy
     
  2. plodr

    plodr Major Geek Super Extraordinaire


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