Windows Boot Failure / Fake Windows Safemode Ad-ware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by coolwave2029, Mar 8, 2011.

  1. coolwave2029

    coolwave2029 Private E-2

    I'm having a serious issue with my acer laptop (currently running vista). After sign-in, the first thing to appear is a black screen with safe mode appearing in all corners and the vista service package at the top. A window appears that say " Windows Boot Failure . Press Ok to fix boot failure." If you hit ok another window opens , " Windows Disk Diagnostics Tool will scan the system to identify performance issue." If you hit scan, it fake scans then says a problem has been with the hard drive and that it is strongly recommended that you download and install the following certified software, obviously another malware.

    During this the windows explorer is not running, and task manager is disabled.

    So, what I have done already for this problem is booted into safe mode with command prompt, opened up regedit and removed the DisableTaskMgr. This allowed me to access task mgr upon restart. Then I was able to access explorer after running explorer.exe .

    I tried installing malwarebytes onto the laptop after off of a usb key but I got the error, " windows cannot access the specified device ..." in other words it preventing me from running an executable files.
    So I installed it onto the key using another laptop and was able run a scan. After removing nothing was different and I am at a loss of what to do at this point.

    I attached a log from malwarebytes. Any help would be great.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  3. coolwave2029

    coolwave2029 Private E-2

    So I started doing the things on the malware removal list, after running superanti-spyware and restarting I ended up back, sadly, at square one. I'm once again no longer able to open task manager on a normal boot up, preventing me from being able to run any more of the programs other then malwarebytes.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you able to boot into safe mode with networking? If so, you can see if you can run both ComboFix and MGTools.exe. Then see if you can do an online scan:

    eSet Online Scan.
     
  5. coolwave2029

    coolwave2029 Private E-2

    If I boot into safe mode with networking i'm unable to access task manager, therefore I cannot run explorer.exe, giving me no desktop. Originally, I booted into safe mode with command prompt and removed the diable task mgr, and when I did a restart into safe mode with networking, I was then able to Ctrl Alt Del, for task mgr, but not anymore???
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Do you have your Windows CD?
     
  7. coolwave2029

    coolwave2029 Private E-2

    I kinda figured I'd have to do a reformat and reinstall the OS, which is the biggest problem because I don't...
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Do you have a recovery partition? I was hoping you would have a disc to try to do a non-destructive repair. Can you check around to see if a friend might have a Vista CD?
     
  9. coolwave2029

    coolwave2029 Private E-2

    I was able to do a factory restore because its an acer aspire, and I think I may be in the clear.
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  11. coolwave2029

    coolwave2029 Private E-2

    Hey is the ESET online scan log attached
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The log came back basically clean. Tell me what malware issues you are still having. Have you run both SAS and MBAM on the system yet?
     

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