Slow Laptop

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mgill91302, Nov 20, 2005.

  1. mgill91302

    mgill91302 Private E-2

    I am having a problem with my laptop. It's running exceptional slow lately and I believe it started after I received the win fixer spy ware. After finding this site and all its useful info on syware/maleware I started there. This is what I have done so far. I have read and ran your "read and run me first" sticky using every step mentioned. Then followed that up by your "protect your self from male ware” sticky. Still did not get rid of win fix so I used the advanced procedure sticky to get rid of it. It seemed to work, I am getting no more pop-ups, also to my knowledge do I see anymore traces of spyware/maleware. My laptop running slow problem now may or may not be related. There are some observations I made and tried to fix. First my physical memory available is very low. I used analog x max mem and noticed it running at about 7 to 10% after sweeping I can get maybe 30% but quickly goes back down to that 7 to 10% area. I tried disabling some services via services.msc using one of your guides. I did not really see a noticeable increase in performance or avail phy mem. I tried tweaking a few setting in XP it self that are not needed. Also did the standard ccleaner, disk clean-up, defrag, etc. to no avail. I am hoping someone here and help me get this thing running like it should. thanks

    Compaq Presario m2000
    amd mobile sempron @1600mhz
    win xp home sp 2
    ram-256mb
    c drive @ 38gig
    btw I am also connected wirelessly via a wireless home router on a cable connection. I share drive access with one home pc and am wireless to my printer also.

    Please forgive me if I left anything out I am new to this forum. Thanks
     

    Attached Files:

  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    You have HijackThis installed incorrectly; please reinstall to C:\HJT.

    Now scan and have HJT Fix the following:
    Download this trial version of Ewido Security Suite


    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:



    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report



    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  3. mgill91302

    mgill91302 Private E-2

    ok unzipped and saved HJT into C:/HJT

    Ran Ewido

    Thanks for your help
     

    Attached Files:

  4. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Your HijackThis log is clean.

    Please run Panda Online Scan. After the scan attach the log to your next post. Also please follow the below:

    1 - Please EXTRACT all files from Qoologic Tool to its own folder - C:\Program Files\QoologicFinder . Then, DoubleClick Find-Qoologic.bat to run the tool. It should produce a log - Please attach that with your next post!

    2 - Please EXTRACT all the files form RKFiles Tool to its own folder named C:\Program Files\RKTOOL. Then, Please boot to SAFE MODE and DoubleClick rkfiles.bat to run the tool. Let it run and then, when it finishes, look for a log at C:\Log.txt and please attach that log.

    Now come back here and post all three logs as attachments
     
  5. mgill91302

    mgill91302 Private E-2

    I ran Panda but did not see a option to save a log file i assume this is because i had all 0's nothing infected.

    here are my other logs u requested

    thanks again
     

    Attached Files:

  6. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Your logs are clean.

    How is your computer running?
     
  7. mgill91302

    mgill91302 Private E-2

    unfortuanly still terrible ...i am at a loss here...one thing i did notice is that i can not view my device manager or network connecetions. Also i am getting a .dll error on shut down algystem.dll, it just goes away and shuts down after a few seconds. I am basing the fact that my laptop is slow because my 733Mhz @ 318mb ram is 5 times faster than my 1600 mhz @ 256 mb ram shut dows and start ups are painful....any last suggestions thanks!!!
     
  8. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Lets run a few more scans, and see waht they find.

    Run CCleaner before doing the below.

    Download WinPFind

    Extract it to the root folder of drive C ( C:\ ). This will create a folder called WinPFind in the C:\ folder. Inside C:\WinPFind is a file called WinPFind.exe. Double-click on this file to launch the program. Once it is launched, click on the Start Scan button and wait for it to finish. This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.

    When it is done, it will show the results of the scan. Click on the Copy to Clipboard button and then paste the contents of the log in your clipboard. Then save it to a file using notepad and upload the text file here as an attachment.
     
  9. mgill91302

    mgill91302 Private E-2

    i actually got two file out of that scan. thanks
     

    Attached Files:

  10. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Delete this folder if it exists:
    Please download Spy Sweeper


    • Click the link above to download the program.
    • Install it. Once the program is installed, it will open.
    • It will prompt you to update to the latest definitions, click Yes.
    • Once the definitions are installed, click Options on the left side.
    • Click the Sweep Options tab.
    • Under What to Sweep please put a check next to the following:
      • Sweep Memory
      • Sweep Registry
      • Sweep Cookies
      • Sweep All User Accounts
      • Enable Direct Disk Sweeping
      • Sweep Contents of Compressed Files
      • Sweep for Rootkits
      • Please UNCHECK Do not Sweep System Restore Folder.
    • Click Sweep Now on the left side.
    • Click the Start button.
    • When it's done scanning, click the Next button.
    • Make sure everything has a check next to it, then click the Next button.
    • It will remove all of the items found.
    • Click Session Log in the upper right corner, copy everything in that window.
    • Click the Summary tab and click Finish.
    • Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.
     
  11. mgill91302

    mgill91302 Private E-2

    thanks for all your help...i got completely fusterated and deciced to clean install xp in the middle of the night. I have to travel 2morrow and had no choice ....thanks again
     

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