Extremely Slow CPU, Cant set up Restore Points or Clear Brwosing Cache

danram9 · Mar 28, 2015

I use Windows 7 Home

1. Computer is hanging and running slow all the time.

2. Something has made it so my computer wont create Restore Points despite having 50+ GB of free space on HD.

3. Also, when I close my Firefox browser (and even Run CCleaner) when I reopen Firefox , ALL of my old tabs and previous webpages are all still there despite having selected the Firefox settings to clear my entire cache,cookies browsing history etc , every time Firefox closes)

Please help & thank you

Kestrel13! · Mar 29, 2015

Also, when I close my Firefox browser (and even Run CCleaner) when I reopen Firefox , ALL of my old tabs and previous webpages are all still there despite having selected the Firefox settings to clear my entire cache,cookies browsing history etc , every time Firefox closes)
Click to expand...

Yes same for me, this is a Firefox setting and not due to malware.

You should follow these instructions if you really think something is amiss.

READ & RUN ME FIRST - Malware Removal Guide

danram9 · May 10, 2015

Im sorry but Ive been away from this thread since my computer's power supply went down and I had to replace. Should I start a new thread or post my scans & logs here. thanks

dr.moriarty · May 10, 2015

Hello, danram9

Please attach your logs to this thread for Kestrel13! to review.

danram9 · May 11, 2015

Here's all the logs

Kestrel13! · May 11, 2015

Looks like you did not have Malware Bytes fix what it found. Please do so now and then rescan afterwards hopefully attaching a clean log.

Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:

[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad | WebCheck : {E6FB5E20-DE35-11CF-9C87-00AA005127ED} -> Found

[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad | WebCheck : {E6FB5E20-DE35-11CF-9C87-00AA005127ED} -> Found

Place a checkmark next to each of these items, leave the others unchecked.
Now press the Delete button.

...and same for these entries on the files tab please...

[ZeroAccess][File] @ -- C:\$Recycle.Bin\S-1-5-18\$13481cb540fec984bfec43808f734fdc\@ -> Found

[ZeroAccess][Folder] L -- C:\$Recycle.Bin\S-1-5-18\$13481cb540fec984bfec43808f734fdc\L -> Found

[ZeroAccess][Folder] U -- C:\$Recycle.Bin\S-1-5-18\$13481cb540fec984bfec43808f734fdc\U -> Found

[ZeroAccess][File] @ -- C:\$Recycle.Bin\S-1-5-21-3397449627-405897880-3823976867-1000\$13481cb540fec984bfec43808f734fdc\@ -> Found

[ZeroAccess][Folder] L -- C:\$Recycle.Bin\S-1-5-21-3397449627-405897880-3823976867-1000\$13481cb540fec984bfec43808f734fdc\L -> Found

[ZeroAccess][Folder] U -- C:\$Recycle.Bin\S-1-5-21-3397449627-405897880-3823976867-1000\$13481cb540fec984bfec43808f734fdc\U -> Found

When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.

Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

Attach JRT.txt to your next message.

Download Cleano 0.61

Download it to your desktop, Right click the cleano.exe file and run as admin > and place check marks in the boxes as follows (click on link below to see image)

View attachment 148092
Click clean now and exit the program.

Rescan with Hitman Pro and attach the new log.

Same for RogueKiller.

Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!

danram9 · May 12, 2015

Heres the latest scan logs

Kestrel13! · May 12, 2015

Re run RogueKiller once more and attach log please.

danram9 · May 13, 2015

RogueKiller

Kestrel13! · May 14, 2015

The logs look good. How're things running?

danram9 · May 15, 2015

The computer is running ok but still slow, also I still have no restore points, I cannot turn on Windows defender and this Windows update will not install no matter how many times I try to. Security Update for Windows 7 for x64-based Systems (KB3032323)

Installation date: ‎5/‎15/‎2015 11:47 AM

Installation status: Failed

Error details: Code 80070490

Kestrel13! · May 16, 2015

That is topic for the software forum.

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.

Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.

Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.

If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.

If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:

Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore

What we want you to do is to first disable System Restore to flush restore points some of which could be infected.

Then we want you to Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

danram9 · May 18, 2015

I worked through the link below about how to further protect yourself from malware. On this step: 8) Disable the AutoRuns Feature used to spread malware
See this tool: Autorun Eater - Note that some protection software may falsely detect this program as an infection.

I have ran Autorun Eater software above and caused my Western Digital 4Tb external hard drive to malfunction. The moving of data from the External hard drive to other drives is extremely slow then fails, After it fails the Drive shows as "folder empty" when I click on it. I uninstalled the software and the issue remains. Please help

Kestrel13! · May 19, 2015

You can post about that in the software forum.

Log in or Sign up

Extremely Slow CPU, Cant set up Restore Points or Clear Brwosing Cache

danram9 Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

dr.moriarty Malware Super Sleuth Staff Member

danram9 Private E-2

Attached Files:

RKreport[1].txt

mbam.txt

TDSSKiller.3.0.0.44_11.05.2015_00.10.38_log.txt

HitmanPro_20150511_0901.log

MGlogs.zip

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

Attached Files:

mbam.txt

RKreport[2].txt

JRT.txt

HitmanPro_20150511_1959.log

MGlogs.zip

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

Attached Files:

RogueKiller log.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Extremely Slow CPU, Cant set up Restore Points or Clear Brwosing Cache

danram9 Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

dr.moriarty Malware Super Sleuth Staff Member

danram9 Private E-2

Attached Files:

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

Attached Files:

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

Attached Files:

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

danram9 Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Useful Searches