PUP Vosteran trouble

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Kileybrokeit, May 10, 2015.

  1. Kileybrokeit

    Kileybrokeit Private E-2

    Malwarebytes found 7 threats.
    I've attached the logs.

    I've had the threats on malwarebytes for at least a month or 2.
    I have switched to using a backup computer until I had time to fix this one.

    My plan is to backup this computer since it is completely full
    and then delete unnecessary things.
    I'm afraid I'll loose something important if I do it differently.
     
  2. Kileybrokeit

    Kileybrokeit Private E-2

    :-o
    Sorry I thought the logs were attached
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    [​IMG] Fix item using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Tasks tab and locate this detection:

    • [Suspicious.Path] UpdaterEX.job -- C:\Users\Dogcat\AppData\Roaming\UPDATE~1\UPDATE~1\UPDATE~1.EXE (/Check) -> Found

    Place a checkmark next to this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.


    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.




    Download Cleano 0.61

    Download it to your desktop, Right click the cleano.exe file and run as admin > and place check marks in the boxes as follows (click on link below to see image)

    View attachment 148092
    Click clean now and exit the program.



    Re run Hitman Pro and attach new log.

    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!
     
  4. Kileybrokeit

    Kileybrokeit Private E-2

    I didn't receive a success message about adding the above to the registry.

    Thanks
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    How comfortable are you in the Windows Registry? Do you think you'd be able to delete a few keys? Let me know before we delve in.... :)
     
  6. Kileybrokeit

    Kileybrokeit Private E-2

    Yes, I can do that.
    We've done it before when I had a different problem.
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent. Here is the list of keys which need deleting, in bold.


    • HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
    • HKLM\SOFTWARE\Classes\Interface\{34A117AD-7F43-4859-BF97-ADC46488953F}
    • HKLM\SOFTWARE\Classes\Interface\{AA8714C4-294D-47FB-BCE0-BC12445CFBD4}
    • HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
    • HKLM\SOFTWARE\Classes\TelevisionFanaticInstaller.Start.1
    • HKLM\SOFTWARE\Classes\TelevisionFanaticInstaller.Start
    • HKLM\SOFTWARE\Classes\TypeLib\{4084D718-3644-4504-B828-BB054729E39C}
    • HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{2ff49ed5-a3ef-410b-918e-97deceb5996d}
    • HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{34A117AD-7F43-4859-BF97-ADC46488953F}
    • HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{AA8714C4-294D-47FB-BCE0-BC12445CFBD4}
    • HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{4084D718-3644-4504-B828-BB054729E39C}
    • HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{A9DB8F31-C852-4A14-8E79-6764BD89638A}
    • HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2ff49ed5-a3ef-410b-918e-97deceb5996d}
    • HKU\S-1-5-21-3518730105-3027632610-2268540525-1001\Software\AppDataLow\Software\TelevisionFanaticEI
    • HKU\S-1-5-21-3518730105-3027632610-2268540525-1001\Software\Conduit
    • HKU\S-1-5-21-3518730105-3027632610-2268540525-1001\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}
    • HKU\S-1-5-21-3518730105-3027632610-2268540525-1001\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectNewTabPageShow
    • HKU\S-1-5-21-3518730105-3027632610-2268540525-1001\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectShowTabsWelcome

    Once done, reboot machine & re run Hitman again and attach log.
     
  8. Kileybrokeit

    Kileybrokeit Private E-2

    I've attached hitman logs.
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    One more to get.

    HKU\S-1-5-21-3518730105-3027632610-2268540525-1001\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}

    Afterwards, just rescan with Hitman and see if anything remains, if it does, delete it. Show me a clean log from Hitman. :)
     
  10. Kileybrokeit

    Kileybrokeit Private E-2

    I forgot to write that when I tried to delete
    HKU\S-1-5-21-3518730105-3027632610-2268540525-1001\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}

    I got an error message
    Error Deleting Values
    unable to delete all specified values.
     
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    It's only minor, but let's see if any of these can get rid of it.

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Please download AdwCleaner by Xplode and save to your Desktop.

    • Double click on AdwCleaner.exe to run the tool.
    • Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
     
  12. Kileybrokeit

    Kileybrokeit Private E-2

    While running the Adwcleaner
    I clicked scan
    and it says
    Waiting for action: Please uncheck elements you want to keep

    Under
    Results
    Services
    There isn't anything listed

    I'm not sure what to do
     
  13. Kileybrokeit

    Kileybrokeit Private E-2

    I've attached JRT.txt
    and AdwCleaner txt
     

    Attached Files:

  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Paste the following code under the [​IMG] area. Do not include the word Code.
    Code:
    :reg
    [-HKU\S-1-5-21-3518730105-3027632610-2268540525-1001\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.


    Have Adwcleaner delete this:

    • Key Found : HKCU\Software\Microsoft\IntelliType Pro\AppSpecific\vosteran.exe

    Have the troubles with Vosteran gone?
     
  15. Kileybrokeit

    Kileybrokeit Private E-2

    I'm having trouble with this part.

    After I pasted into OTM
    and then clicked moveit
    the computer turned blue
    and then shut down.
    I turned it on but I can't find the OTM movedfiles it log

    Also, Adwcleaner
    is no longer open
    since the computer shut down.
    Do I need to run a scan again
    to have Adwcleaner delete the key?
     
  16. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes please.

    Skip the OTM step, it's only a minor issue....
    Do let me know about Vosteran.
     
  17. Kileybrokeit

    Kileybrokeit Private E-2

    Ok, I found the key and cleaned it.
    Here is the AdwCleaner txt
     

    Attached Files:

  18. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Don't forget.... ;)
     
  19. Kileybrokeit

    Kileybrokeit Private E-2

    I ran malwarebytes which is the one that detected the Vosteran
    originally and I don't see that problem anymore.

    I do see this PUP left
    PUP.Optional.Installcore

    I've attached a malwarebytes log


    Right now I have malwarebytes open with
    threats detected
    should I remove selected?
     

    Attached Files:

  20. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes. :) Then let me know if any other issues remain.
     
  21. Kileybrokeit

    Kileybrokeit Private E-2

    It looks all clear!
    Thanks :)

    Now I need to put things back together again.
     

    Attached Files:

  22. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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