Website Won't Open - Need Help ASAP

Discussion in 'Software' started by Wolfy, Aug 26, 2005.

  1. Wolfy

    Wolfy Private E-2

    Hey guys, just wanted to see if anyone could help me out real quick. I'm looking at a friend's computer. For some reason, the browser (IE) won't open www.lhup.edu which is her school's website. It's just that site that won't open. All other .edu sites seem to work fine.
     
  2. Petaluma

    Petaluma First Sergeant

    Opened it real quickly with Firefox as my internet browser. There have been alot of odd stuff affecting IE latley bet this will fix it.

    http://www.mozilla.org/support/ :D
     
  3. theefool

    theefool Geekified

    Have you tried clearing out all internet cache?

    What about hitting CTRL + F5, typically F5 is simply a refresh of the window, and CTRL + F5 is also a refresh, but it overrides the cache. Simply, it redownloads the site.
     
  4. bubbles

    bubbles Private E-2

    Make sure you try to access it with www.lhup.edu as well as lhup.edu. Not all internet sites are setup to direct properly. If you go to www.asus.com and asus.com you will see what I mean.

    Go through and reset everything in IE to defaults. Also, check her hosts file to assure that there isn't an entry in there for it.

    WIN 2K/XP - \%WINDOWS DIRECTORY%\system32\drivers\etc\
    WIN 9X/ME - \%WINDOWS DIRECTORY%\

    You will see a file called hosts. Open it in notepad. At the bottom you will see this entry: "127.0.0.1 localhost". Assure that there are no other above or below that. Any lines that begin with # are OK because they are commented out. If you have additional lines, comment them out with the # and try to access whatever page you cannot get to it.

    If this still doesn't solve the problem, go to Start --> Run --> type "command" and press enter. At the black DOS promt, type "ping www.lhup.edu" without the quotes. What happens? If you get "request timed out", what address is it trying to ping? You will see this at the top beside pinging www.lhup.edu [x.x.x.x] with 32 bytes of data; x.x.x.x being the address it's trying to ping.

    As petalumacacraigslist suggested, try a different browser. Mozilla Firefox for example!
     
  5. ComputerGate

    ComputerGate Specialist

    Try disabling any popup killer you have. If you're running a popup killer, it could be killing that one site but allowing the others.
     

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