Malware Wiped removal issues

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by C_A_S89, Apr 26, 2007.

  1. C_A_S89

    C_A_S89 Private E-2

    I have been to your link http://forums.majorgeeks.com/showthread.php?t=35407
    I followed each step to the T as instructed. They are very good instructions by the way. :cool
    However, I'm still having issues. At first I ran Symantec's fix for Malware Wiped removal, and then I ran Major Geeks instructions.
    I have all the log files requested for posting. I will attach 3 here and the other three in another thread with the same title.
    AVG was originally installed on the computer before find your web site, and ran, but only found one item which was quarantined. After reading your first set of instructions it was uninstalled, since your posting suggested not to have two anti-virus programs running together. Panda did not fix anything, it only found stuff. I didn't want to pay for a program like that. That's what got my client in trouble in the first place. Installing things he should not have because of popups. Anyhoo. Thanks for all your assistance in helping me resolve this for him. What do you think I should charge him for a flat rate; especially if it ends up that the OS has to be reinstalled.
    Groovy.
     
  2. C_A_S89

    C_A_S89 Private E-2

    Malware Removal Wiped issue II

    Here are the other attachments of logs.
    Thanks,
     
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome


    Please attach the logs again in this thread of yours as they have not attached, but also post all logs in this one thread and not in multiple ones as they are likely do go missing :)
     

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