How do you remove Acronis Image

Discussion in 'Software' started by vestalmiss, Mar 4, 2007.

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  1. vestalmiss

    vestalmiss Private E-2

    I am trying to remove acronis true image from my computer. I downloaded Acronis a couple of years back. I have recently installed and uninstalled the program hoping that would fix the problem but it did not work. How do I get it off of my computer?

    Thanks

    Ves:)
     
  2. Lev

    Lev MajorGeek

    There is no full uninstaller of this software. You have to do it manually. Here are the instructions as per Acronis Tech Support
    -------

    Please do the following in order to uninstall Acronis True Image manually:

    - Delete Acronis Secure Zone either through the wizard or manually;

    - Delete "snapman" from the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} -> UpperFilters

    - Delete "snapman" and "timounter" from the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71A27CDD-812A-11D0-BEC7-08002BE2092F} -> UpperFilters

    - Run Device Manager and delete Acronis Image Archive Explorer;

    - Delete "snapman", "timounter" and "tifsfilter" from the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

    - Delete "TrueImage" value from the following registry keys:

    HKEY_LOCAL_MACHINE\Software\Acronis\Autopart (can be absent)
    HKEY_LOCAL_MACHINE\Software\Acronis\CDRecord
    HKEY_LOCAL_MACHINE\Software\Acronis\Schedule2
    HKEY_LOCAL_MACHINE\Software\Acronis\SnapAPI
    HKEY_LOCAL_MACHINE\Software\Acronis\Snapman
    HKEY_LOCAL_MACHINE\Software\Acronis\VBus

    - Delete the Windows\System32\autoprnt.exe file, if it exists;

    - Delete the following folders:

    Program Files\Common Files\Acronis\CDRecord
    Program Files\Common Files\Acronis\Drivers

    - Download the http://www.acronis.com/files/support/schedmgr.exe file;
    - Open the command prompt (Start -> Run -> cmd);
    - Run the following command in the folder you saved the file to:
    schedmgr service uninstall
    - Open Task Manager and stop the following processes: schedhlp.exe, TrueImageMonitor.exe;
    - Delete the Program Files\Common Files\Acronis\Schedule2 folder;

    - Delete the desktop icon and Start menu shortcuts;

    - Delete the Program Files\Common Files\Acronis folder;
    - Delete the Program Files\Acronis\TrueImage folder;
    - Delete the Program Files\Acronis folder;

    - Delete "TrueImage Monitor" value from the following registry key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

    - Delete the following keys in HKEY_CLASSES_ROOT:

    .tib
    .tis
    tibfile
    tisfile

    - Delete the following registry keys:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\TrueImage

    HKEY_LOCAL_MACHINE\Software\Acronis (you may need to grant full control permission to yourself to delete this key)
    HKEY_CURRENT_USER\Software\Acronis

    - Reboot the computer.
     
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