windows vista cleaning procedure

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by quebgal, Sep 14, 2008.

  1. quebgal

    quebgal Private E-2

    I have followed the windows vista cleaning procedure
    My computer still show a security alert
    Most windows update does not want to install
    I attach a copy of Hijack log
    I have highlight the think that I fond suspicious
    I would like to know what chalang think about my log
    Defender automatic update do not work also

    Need some help?
    Thank you
     

    Attached Files:

    quebgal, Sep 14, 2008
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    The cleaning procedure does not ask for a HijackThis log. Especially one in a PDF file.

    Please attach the logs that were requested in the procedure which was
     
    chaslang, Sep 15, 2008
    #2
  3. quebgal

    quebgal Private E-2

    Re: windows vista cleaning procedure and vista update

    here are the 3 first one

    I notice that I also have a error code in Defender update 0x80070643
    and windows update have 26 uninstall update
    2 error code: 57E and 8007005
     

    Attached Files:

    quebgal, Sep 16, 2008
    #3
  4. quebgal

    quebgal Private E-2

    here the last one

    Thank you for your help
     

    Attached Files:

    quebgal, Sep 16, 2008
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not use the correct versions of the below programs as given in the READ & RUN ME. You are way out of date. You will have to uninstall them and download the proper versions and then run them again and attach new logs. MGtools does not need to be uninstalled. Just download the proper version.
    • SUPERAntiSpyware
    • Malwarebytes
    • MGtools
    However note that based on what I see thus far, I don't believe you are having malware problems.
     
    chaslang, Sep 17, 2008
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: windows vista cleaning procedure and vista update

    These are not malware problems. You should post about Windows Update issues in the Software Forum.
     
    chaslang, Sep 17, 2008
    #6
  7. quebgal

    quebgal Private E-2

    Let say I dont have any malware problem now
    I use to have one that seem to be clear up
    I run the cleaning procedure when I dicover that mirarsearch was install in my browser or my computer

    But sins I have clean it up I have the update problem and when I download a file or something els it reach up to 99% download and a error message say that I dont have the neccaisary permission and I am the administrator

    I have a error code in Defender update 0x80070643
    and windows update have 26 uninstall update 2 error code: 57E and 8007005

    My Defender last update date is 2008-07-03

    My Mc Afee anti-virus alert ask me to look in the journal but it seem to be up to date

    All Superantispyware Malwarebytes anti-malware do not want to update

    It look like something block any installation on my PC

    I dont know were to look any more

    Thank you for your help
     
    quebgal, Sep 17, 2008
    #7
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Uninstall them and download the current versions. Then install them and run new scans.

    Try running the below and see if it helps:

    Resetting Registry and File Permissions
     
    chaslang, Sep 18, 2008
    #8

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