Browser Redirect

Open up the Malware Bytes program, hit the update tab > rescan after updated definitions > fix anything it may find and attach the log if it did.

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

"%userprofile%\Desktop\TDSSKiller.exe" -v

• Follow the instructions to type in "delete" when it asks you what to do when if finds something.
• When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

Also delete all files in the below bold folders except ones from the current date (Windows will not let you delete the files from the current day).

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Still having redirects after running the above?

 

Don't forget to address my question regarding the redirects

 

Hmm and this is happening with Internet Explorer I take it as I do not see Firefox installed. What happens when you use Firefox? Could you download it and try?

Then - using IE in safe mode with networking... could you tell me if the redirects still occur?

I am struggling to find the cause of them... let's try this:

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
C:\USERS\KEN\LOCALS~1\TEMP\3580722.OD
C:\USERS\KEN\LOCALS~1\TEMP\CVRA33~1.CVR
C:\USERS\KEN\LOCALS~1\TEMP\JET8381.TMP
C:\USERS\KEN\LOCALS~1\TEMP\JETA7B3.TMP
C:\USERS\KEN\LOCALS~1\TEMP\JETBEFA.TMP
C:\USERS\KEN\LOCALS~1\TEMP\MAR32C2.TMP
C:\USERS\KEN\LOCALS~1\TEMP\MAR32D3.TMP
C:\USERS\KEN\LOCALS~1\TEMP\MARA1E9.TMP
C:\USERS\KEN\LOCALS~1\TEMP\MARA219.TMP
C:\USERS\KEN\LOCALS~1\TEMP\MARC32F.TMP
C:\USERS\KEN\LOCALS~1\TEMP\MARC39D.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DF0EA~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DF0FB~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DF531~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DF613~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DF84C~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DF892~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DFB93~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DFCF9~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DFE4F~1.TMP
C:\USERS\KEN\LOCALS~1\TEMP\~DFF07~1.TMP

Folder::
C:\USERS\KEN\LOCALS~1\TEMP\FREEDO~1
C:\USERS\KEN\LOCALS~1\TEMP\LOW

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now this...

Using ESET's Online Scanner

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this. and also include the ESETScan.txt to your next reply.

 

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• Right click on the screen and select > Select All
• Press Control+C
• Open a notepad and press Control+V
• now please copy that report to this thread

 

Hmmm that showed no issues. Try resetting the router and flushing the dns cache as follows:

• On your local machine, open a command prompt.
• Within the prompt, type ipconfig /flushdns.

Still having redirects?

 

Try uninstalling your Yahoo! Toolbar. Then run CCLeaner...both the cleaner and the registry ( making sure you backup when prompted). Then re-install the toolbar if you just have to have it. See if that helps.

 

Download TDSSKiller from Kaspersky to your directly onto your Desktop

• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor. )
• Allow the application to run if prompted by Windows or any security programs you have installed
• It will start the scan and run rather quickly and will notify you of whether anything is found or not.
• Follow the instructions to delete/quarantine if asks you what to do when if finds something.
• Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

 

Well that was disappointing. Do you have the same issues if you run in safe mode? Have you disabled all your add-ons and toolbars?

 

It very well could be your router!! There is a little button on the bottom ( on most models ) to reset it to factory settings. Do that. You may then need to go back into it to set any special setting that you may have set up originally. But do that first and see if that doesn't take care of it.

You can test this theory by connecting directly to your modem and if the redirect stop, then you know it is the router that is infected.

 

Good to know. And no, there is not a sticky about router issues since this has just recently become a problem.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!