Huge Virus probs

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by SirDidymus24, Dec 14, 2006.

  1. SirDidymus24

    SirDidymus24 Private E-2

    My computer hasn't been working right for a while now...I couldn't even get my virus scan to work. Finally I have gotten it to work and I have over 10 viruses. "TrojanZonebac" keeps coming up...6 times already and the scan isn't even done. "Hacktool" has come up once. "Trojan.Dropper" has come up twice. "Downloader" has come up twice....and the scan isn't even complete. Please any help would be good help!
    ~Erin
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

    [​IMG] Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    [​IMG] Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    [​IMG]After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    [​IMG] Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    [​IMG]When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy
    • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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