Walmart and nintendo wii ads :(

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by lancemaster100, Nov 6, 2008.

  1. lancemaster100

    lancemaster100 Private E-2

    hello, i have malware on my computer and its relaly slowing it down. specifically its walmart ads and the nintendo wii audio ads. occasionally popups appear without any browser open.

    my problem is exactly the same as this guy----->http://forums.majorgeeks.com/showthread.php?p=1213700

    im not good at computers and i don;t know where to start. ive used ad aware and malwarebytes to try to fix the problem, but they failed. mcafee is my only antivirus protection but its outdated. XD

    please help, thanks.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    [​IMG]Welcome to MajorGeeks.com![​IMG]

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:
    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. lancemaster100

    lancemaster100 Private E-2

    ok ill try it. this is the right thread right? what i described was malware?
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    If you're getting popups without any browsers open then I would say yes it's malware but without viewing some logs I can't say for sure.
     
  5. lancemaster100

    lancemaster100 Private E-2

    ok im hearing these beeping noises that you would get when u have a small popup or alert. like every single second. >.< and i just heard the nintendo wii ad, so i ugess i still have it.

    here are logs
     

    Attached Files:

  6. lancemaster100

    lancemaster100 Private E-2

    the other one
     

    Attached Files:

  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Pre-Instructions:
    1. First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.
    2. Print out these instructions or save them to a text file so that you can operate with All Browser Windows CLOSED.

    Step 1:
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis, next click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.


    After killing all the above processes, click Main Menu and then (select Do a system scan only).

    Step 2:
    Next, select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


    Again, make sure ALL browser windows are closed when you click FIX.

    Step 3:
    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Step 4:
    Default Security Settings

    To Default Security Settings:
    For Internet Explorer 6 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up navigate to the Security Tab and click Default Level for the following:
    • Internet
    • Local Intranet
    • Trusted Sites
    • Restricted Sites.
    Click OK to exit.

    For Internet Explorer 7 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up, navigate to the Security Tab and simply click the "Reset all zones to default level" button. Click OK to exit.

    Step 5:
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.


    Step 6:
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     
  8. lancemaster100

    lancemaster100 Private E-2

    I couldn't find 46uFfpl1.exe
    what should i do?
     
  9. lancemaster100

    lancemaster100 Private E-2

    ok i found it, but it said the process could not be killed. "It may already closed, or may be protected by windows"
     
  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    That's fine, just proceed with the rest of the steps and attach the new logs once completed.
     
  11. lancemaster100

    lancemaster100 Private E-2

    ok, so far no audio ads or popups. :)

    here are new logs.
     

    Attached Files:

  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Everything looks good, we just need to remove a few more files and your logs will be clean.

    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.
    Once you complete the above, attach the log from Avenger and also let me know how things are running.
     
  13. lancemaster100

    lancemaster100 Private E-2

    Hi, i attached the log. So far, no problems whasoever!:)
     

    Attached Files:

  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware & Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources (except a little disk space) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. If we had you run Avenger, you can delete all files related to Avenger now.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to Add/Remove Programs and uninstall HijackThis.
    8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    9. If you are running Windows Vista, Windows XP or Windows ME, you need to follow the below:
      • Refer to the cleaning steps in the READ ME for your Windows version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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