Popups keep popping up

Caltrop · Apr 13, 2005

I downloaded the newest version of Adaware and have run it multiple times. After cleaning up multiple things, I still get popups even when my browser isn't open.

when running a Norton Virus scan, It found "Trojan.byteverify" in two places. The files have been quarantined.

I followed the HJT tutorial and ran CWS just in case. I'm still getting the popups.

I only get the popups when Zonealarm is turned off.

Can anyone provide some advice as to what to do next?

thanks,
Caltrop

chaslang · Apr 13, 2005

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

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Popups keep popping up

Caltrop Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

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Popups keep popping up

Caltrop Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

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