Malware Removal: Attatching logs

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dixiegirl11202, Sep 17, 2014.

  1. dixiegirl11202

    dixiegirl11202 Private E-2

    Ok, I will start by explaining whats going on. I have a Dell Inspiron 660, 64 Bit Running Windows 8.1.
    Now, for about the last 2 weeks I have been having problems trying to click on things. For instance, if I click on the white part of a page, it highlights when I don't want it to. Try to click on a button or a box on a page, I have to click repeatedly, until it works. If I right click on a link,it opens on my current page and 2 more tabs of that link. If I open my calculator it opens two of them. Lets see, oh, when I turn it on after a shutdown, it automatically opens google chrome, not my set pages either, just google search page. Last but not least, it took me over an hour to get signed in to this site this morning. Went to an old laptop that I have and signed in just fine,so I changed the password with the laptop. Was able to sign in after that. Oh and yes, I signed in on the laptop using the same password I was trying to sign in with on the infected desktop. Forgive me for rambling,just so frustrated by all of this now.

    I ran all the scans in the Run & Read Me. Rogue Killer did not leave a log on my desktop. TDSSKiller found no threats, so there was no log for that one either. I will attach what I have.

    Thank you for your time
     

    Attached Files:

    dixiegirl11202, Sep 17, 2014
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am not seeing any malware I'm afraid.

    But you can re run Hitman and have it fix these items:

    Also have it remove the cookies if you like.
     
    Kestrel13!, Sep 17, 2014
    #2
  3. dixiegirl11202

    dixiegirl11202 Private E-2

    Ok, I reran HitmanPro. I am still having problems. Do you think it could be related to my mouse? I checked the properties and it says it's working fine,but I wonder.....This has been going on for 2 weeks and it's really irritating....Please, if you have any ideas, share. Thank you
     
    dixiegirl11202, Sep 17, 2014
    #3
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes, perhaps try a different mouse. Either way, you should post about this in the software or hardware forum. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
    Kestrel13!, Sep 17, 2014
    #4
  5. dixiegirl11202

    dixiegirl11202 Private E-2

    Thank you for all of your help. I will post in the hardware/software forum.
     
    dixiegirl11202, Sep 20, 2014
    #5
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :)
     
    Kestrel13!, Sep 20, 2014
    #6

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