only the best hijacker!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by RJCapt, Jul 13, 2004.

  1. RJCapt

    RJCapt Private E-2

    Please help. I've read the thread to romove the res://<random>.dll hijacker. I've followed all your instructions to a "T", and also the steps on PCHELL to remove. IT KEEPS COMING BACK!!!!!

    HS remove seems to get rid of it, and then when browsing again, IT COMES BACK... When using HiJack THis, it shows 2 suspicious files:

    Windows\System32\netpv.exe
    Windows\netkv32.dll

    These files don't exist when I navigate through windows exporer to delete them....

    Any other help would be great!!!! I'm tired of looking at humping Frogs in pop-up windows!!!
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't know what version of HSremove you had but do the following:

    To make sure we have the right version, download and run HSremove from MGs: http://www.majorgeeks.com/download4286.html

    Now follow these steps:

    - disable system restore: http://forums.majorgeeks.com/showthread.php?t=31668
    - Boot into safe mode: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam
    - **** very important disconnect from the internet (unplug cables) ****
    - run HSremove
    - set your home page to something useful like www.majorgeeks.com
    - boot normal and reconnect to internet

    Let me know how things look. Post a HijackThis log so we can double check.
     
  3. RJCapt

    RJCapt Private E-2

    This is after Hijacker takes over:

    Logfile of HijackThis v1.97.7
    Scan saved at 10:59:08 PM, on 7/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\mfcbz32.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\WINDOWS\Nhksrv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\netpv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
    C:\Documents and Settings\Heith\Desktop\Bitch\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\csfyf.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://csfyf.dll/index.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://csfyf.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\csfyf.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://csfyf.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\csfyf.dll/sp.html#37049
    O2 - BHO: (no name) - {E7E10A94-7C17-AD1A-49E0-508B29FF9D9B} - C:\WINDOWS\system32\netkv32.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [mfcbz32.exe] C:\WINDOWS\mfcbz32.exe
    O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
    O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
    O4 - HKLM\..\RunOnce: [netpv.exe] C:\WINDOWS\system32\netpv.exe
    O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
    O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZP
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
    O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt3_x.cab
    O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/games/clients/y/it1_x.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopSwatterInitialSetup1.0.0.8.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
    O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs5b.instantservice.com/jars/customerxsigned33.cab
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/Sasser/20/SassCln.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab



    This is after running HS Remove, BUT it keeps coming back!



    Logfile of HijackThis v1.97.7
    Scan saved at 11:03:49 PM, on 7/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\mfcbz32.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\WINDOWS\Nhksrv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\netpv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
    C:\Documents and Settings\Heith\Desktop\Bitch\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    O2 - BHO: (no name) - {E7E10A94-7C17-AD1A-49E0-508B29FF9D9B} - C:\WINDOWS\system32\netkv32.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [mfcbz32.exe] C:\WINDOWS\mfcbz32.exe
    O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
    O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
    O4 - HKLM\..\RunOnce: [netpv.exe] C:\WINDOWS\system32\netpv.exe
    O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
    O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZP
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
    O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt3_x.cab
    O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/games/clients/y/it1_x.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopSwatterInitialSetup1.0.0.8.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
    O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs5b.instantservice.com/jars/customerxsigned33.cab
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/Sasser/20/SassCln.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab




    Please Help!
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  5. RJCapt

    RJCapt Private E-2

    I've done everything here to the "T" except disconnect the cable modem




     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You also need use Add/Remove programs to get rid of the MyWebSearch stuff. Also look at the same time for anything like FunWebProducts and remove it too.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay do this first:

    Check to see if a Windows service name "Network Security Service" is running. To do this:
    Click Start, Run, and enter this in the Open box: services.msc Then click OK.
    Now in the Services window that pops up look for Network Security Service. If you find that service, you must stop it by right clicking on
    it then select stop. Now disable it by right clicking on it and selecting Properties. Then in the General tab see the area that says "
    Startup type: " click on the pull down arrow and change it to Disabled. Also on the Properties page, I need to know the info in the "Path
    to executable" box.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    After shutting down the Network Security Service, do the steps I gave you again with HSremove.

    Then run HijackThis and fix (if still there):
    O2 - BHO: (no name) - {E7E10A94-7C17-AD1A-49E0-508B29FF9D9B} - C:\WINDOWS\system32\netkv32.dll
    O4 - HKLM\..\Run: [mfcbz32.exe] C:\WINDOWS\mfcbz32.exe
    O4 - HKLM\..\RunOnce: [netpv.exe] C:\WINDOWS\system32\netpv.exe


    Delete these two files if you can find them (may need to be in safe mode) and make sure you can view hidden files: http://www.xtra.co.nz/help/0,,4155-1916458,00.html
    C:\WINDOWS\mfcbz32.exe
    C:\WINDOWS\system32\netpv.exe
     
  9. RJCapt

    RJCapt Private E-2

    Already disabled NSS, and just verified that it is not running... Since my last post, I ran HS remove and HijackTHis. My web search just started since i ran HS remove a half hour ago...
    Something interesting.... After last run of HS, it was not hijacked until clicking the "home" button in the IE toolbar.... Then the #*$& hit the fan again....
    I'll try to find those files in safe mode and come back.

    Anyway, here's the latest log:


    Logfile of HijackThis v1.98.0
    Scan saved at 11:30:00 PM, on 7/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Documents and Settings\Heith\Desktop\Bitch\HijackThis.exe

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
    O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt3_x.cab
    O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/games/clients/y/it1_x.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopSwatterInitialSetup1.0.0.8.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
    O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs5b.instantservice.com/jars/customerxsigned33.cab
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Fix these too:
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    Then Reset Web Settings:
    Reset Web Settings by opening Internet Explorer. Then click Tools, Internet Options, Programs, and click the Reset Web Settings button. Then go back to the General tab and set you home page back to what you like (i.e., www.majorgeeks.com)

    I would also suggest Deleting cookies and files on the General tab too.
     
  11. RJCapt

    RJCapt Private E-2

    AHA!!!! I think we got it!!!!

    It seems that since we were logged on as admin, in safe mode, when starting up as user the browser was still set to the hijacker... Logged in all acounts in safe mode and made all changes and deleted all suspicicious files under every user.... Hopefully it won't come back!

    Thank you!!!
     
  12. RJCapt

    RJCapt Private E-2

    More problems....

    Since getting rid of "onlythebest", now I've got more probs.....

    We did the switch from Microsoft Java to Sun JVM. Anyway, now unable to log on to https:// sites (such as checking email, etc). Checked the SSL and TSL security settings, and 128-bit etc.

    Also unable to download and install new IE6 because of proxy setting. Tried install from WinXP disk, but I don't think it did a full new install, because Fav's were not deleted, etc. Other downloads fail also. Went to LAN settings and tried both detect and not dectect proxy settings.

    Any ideas on what got FUBAR'd while fixing the res:// search page????

    I'm ready to completely axe IE 6 and switch to Mozilla.
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Are you saying you use a proxy server?

    Does Mozilla work right now and IE does not?

    What version of HSremove did you use?
     
  14. hjheitka

    hjheitka Private E-2

    I've been working with RJCapt, so we are working with the same computer with the same problems!

    We just downloaded HS remove last night!

    I just tried installing Mozilla and it does not work either. I've completely gotten rid of IE. We are both confused. Any suggestions

    Thanks
     
  15. hjheitka

    hjheitka Private E-2

    We are not using a proxy server!
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    But what version was HSremove. Today version 2.36 is available.

    What do you mean it does not work? Do you mean you cannot install it, it does not run at all, you cannot download....exactly what?

    Also, your saying you uninstalled IE completely. Is that correct? Have you re-installed it? Are you planning to?
     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Then what was the meaning of this:

    "Also unable to download and install new IE6 because of proxy setting. "
     

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