Think I have Malware

jjfeltham · #1 04-22-12, 18:39

REcently some webpages just take an age to load especially in Google Chrome.
Worried I've got an infected PC as it also seems to be slow in general.
Have done as per the read and run me first. The rootrepeal however didn't work.I kept getting an error - Attempt to write to address: 0x013ca000

Thanks so much for you help in advance.

Justin

Kestrel13! · #2 04-23-12, 08:24

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run

Please also download MBRCheck to your desktop

Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
It will show a Black screen with some information that will contain either the below line if no problem is found:
- Done! Press ENTER to exit...
Or you will see more information like below if a problem is found:
- Found non-standard or infected MBR.
- Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.

jjfeltham · #3 04-23-12, 17:33

Here is the TDSS log

jjfeltham · #4 04-23-12, 17:41

And the MBR check log

Kestrel13! · #5 04-24-12, 08:31

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode

Now we need to use ComboFix by sUBs

Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
- If it is not on your Desktop, the below will not work.
Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

DirLook::
C:\Users\Justin\AppData\Local\{07884A52-0BD7-4A36-9557-6CBF5410C366}
C:\Users\Justin\AppData\Local\{07AAF052-6DCF-40FD-B250-4B71344FDDC4}
C:\Users\Justin\AppData\Local\{09525F45-A963-4D3F-A7CF-45233F330CD7}
C:\Users\Justin\AppData\Local\{0BEA9B50-AE41-4BF9-B189-05A1E00C5AB5}
C:\Users\Justin\AppData\Local\{0F98B5F8-60C0-4018-B5D6-3C6A9E1456B2}
C:\Users\Justin\AppData\Local\{111E8321-2978-4DF8-8C9D-FF1D1F43D2E2}
C:\Users\Justin\AppData\Local\{1253547E-F466-4BE8-B442-CACC12C9EBB5}
C:\Users\Justin\AppData\Local\{135B1516-D927-4EDE-951A-FF33737EDCA8}
C:\Users\Justin\AppData\Local\{14CE40B8-3B0E-46F8-91A5-F655816581D6}
C:\Users\Justin\AppData\Local\{1BB7A597-8323-4CE0-8560-54BB5650337E}
C:\Users\Justin\AppData\Local\{202FF245-10FE-482A-A522-5D52C7A562E8}
C:\Users\Justin\AppData\Local\{2483E0A4-ABB1-4F85-94B5-8BE80B3F048C}
C:\Users\Justin\AppData\Local\{27A876DB-3F9B-43E8-B947-E91E04542DA0}
C:\Users\Justin\AppData\Local\{28A688F6-946E-4C8A-B00A-246474054133}
C:\Users\Justin\AppData\Local\{2D9B91FC-C011-4137-B60D-99B391B537D3}
C:\Users\Justin\AppData\Local\{2ECFA800-D637-4031-B741-4D4CDBA0EEF4}
C:\Users\Justin\AppData\Local\{2F42BAEA-3A68-44A1-B8E6-EB34B47EED46}
C:\Users\Justin\AppData\Local\{3276A5B4-62DE-45A3-A933-8EF0B2D9FF22}
C:\Users\Justin\AppData\Local\{350B3014-9060-42F8-A8E2-71FB517AD46C}
C:\Users\Justin\AppData\Local\{3BD5058F-545F-4314-989C-8C0AFCECD2F2}
C:\Users\Justin\AppData\Local\{3F12445C-7D1B-48DB-AC49-1F44A666B0E0}
C:\Users\Justin\AppData\Local\{4132E4B4-ABB0-405E-B0B6-695662E2CB57}
C:\Users\Justin\AppData\Local\{43E19B22-8044-45BA-B6AD-FCC90B8C31C7}
C:\Users\Justin\AppData\Local\{476C0DF4-27DF-46BB-B4D9-32A6A5D65E8D}
C:\Users\Justin\AppData\Local\{48819EC3-D64F-4CB3-BCAD-F915E1D411F3}
C:\Users\Justin\AppData\Local\{4B9D88D6-791D-4E84-A4D8-E98FD81CBBA7}
C:\Users\Justin\AppData\Local\{4C7CCA23-485C-4600-8779-EAEA58B6581D}
C:\Users\Justin\AppData\Local\{4D89B047-94DE-494E-9FFD-6B7682EF5015}
C:\Users\Justin\AppData\Local\{4F71A3CB-9C76-4F6B-B787-0575E06D6375}
C:\Users\Justin\AppData\Local\{50D9DB27-66D5-4492-8DA8-309B956D5D70}
C:\Users\Justin\AppData\Local\{51CBF582-2D80-4BFF-918A-8D1D18B17D27}
C:\Users\Justin\AppData\Local\{54719494-4A9F-4500-8E10-17822DFAA720}
C:\Users\Justin\AppData\Local\{56338AC1-9924-4FF0-800D-87650F66F711}
C:\Users\Justin\AppData\Local\{5BFA8EDA-C851-464E-AE29-9C52402CBA92}
C:\Users\Justin\AppData\Local\{629509C2-70F6-472D-820D-0A3CC91BF231}
C:\Users\Justin\AppData\Local\{655820CF-3C31-4E13-95FB-C0E15AFBB79D}
C:\Users\Justin\AppData\Local\{6B719D02-A07F-4921-9DA5-F4B2787ACB1B}
C:\Users\Justin\AppData\Local\{6C9BD8CB-79E7-4F1E-8E81-C9ED7D274A2E}
C:\Users\Justin\AppData\Local\{7044E99F-A5C1-4C98-9369-F448CE9AAE8B}
C:\Users\Justin\AppData\Local\{7493814F-BC56-4DA8-B881-09A5D31CD0AD}
C:\Users\Justin\AppData\Local\{75ABC019-221F-4091-A140-FEF92162F778}
C:\Users\Justin\AppData\Local\{7F29B1EF-42DB-401E-ADC4-228000C443A8}
C:\Users\Justin\AppData\Local\{81773934-94A9-4F09-A256-CD555E82F407}
C:\Users\Justin\AppData\Local\{84CAFA43-1CBA-4469-A8C9-62304E0B207F}
C:\Users\Justin\AppData\Local\{84F77F52-D303-4290-BB9E-B4501E0EB215}
C:\Users\Justin\AppData\Local\{870A6B21-86BA-4B4E-A632-A764383F1D37}
C:\Users\Justin\AppData\Local\{8DB45965-FDAD-41F4-85A6-976D69A0DA9E}
C:\Users\Justin\AppData\Local\{90F25ACC-80B4-453B-AE55-D94160171F7C}
C:\Users\Justin\AppData\Local\{930D7918-D3E5-4BF2-B83F-9776D39A4B3E}
C:\Users\Justin\AppData\Local\{93A67614-8904-4788-957C-FB99B0764C76}
C:\Users\Justin\AppData\Local\{99453F32-EA69-4FE7-9A45-812A831E3D1D}
C:\Users\Justin\AppData\Local\{99F04194-2F5E-4F44-9707-C478641D1BAC}
C:\Users\Justin\AppData\Local\{9ED00C31-7AB0-4F2A-904D-0D7FD9728A73}
C:\Users\Justin\AppData\Local\{9FCA71B0-7E34-4263-A347-CAD3A6F053FF}
C:\Users\Justin\AppData\Local\{A44C3D64-5423-4D4E-B92B-61B8DF6ED828}
C:\Users\Justin\AppData\Local\{A4CE0BF9-3306-4BCC-8B7E-DBF8EACE9512}
C:\Users\Justin\AppData\Local\{A51FE0AE-D9B4-4EE2-8F6C-B5FFFB90BB3B}
C:\Users\Justin\AppData\Local\{A638406B-ACA4-4756-96CD-2433D568354D}
C:\Users\Justin\AppData\Local\{A8D0D987-ECB0-4C4B-87A0-FA336D5CE1E6}
C:\Users\Justin\AppData\Local\{A9D4DCEA-86F5-4BE4-9489-15A2F53086A4}
C:\Users\Justin\AppData\Local\{AA7F1465-B0A7-4393-ADC0-BB35A61B697A}
C:\Users\Justin\AppData\Local\{ADCFE151-9763-4C04-9021-D5E7A3FDD27A}
C:\Users\Justin\AppData\Local\{AE12BD07-7387-4B52-8A34-F65054BAB548}
C:\Users\Justin\AppData\Local\{AEC90006-CFBF-4DBB-800D-722CC858D61B}
C:\Users\Justin\AppData\Local\{AF526F79-A50B-42C8-84CC-43AF5E5A57FC}
C:\Users\Justin\AppData\Local\{B1566591-BDD6-4A2F-A0E6-AE6EFF8017AA}
C:\Users\Justin\AppData\Local\{B1D93B75-1FAE-488F-8744-1E2909E563CA}
C:\Users\Justin\AppData\Local\{B21B8C27-2320-4A73-B7C0-E0C4203888EE}
C:\Users\Justin\AppData\Local\{C023FA38-FF86-43FE-9C34-7B627E2AAC14}
C:\Users\Justin\AppData\Local\{C54A3AC1-7E6D-4E22-BA70-EFFA32881506}
C:\Users\Justin\AppData\Local\{C6DFBB45-854C-4ED9-8820-E37D1261907C}
C:\Users\Justin\AppData\Local\{CB0AF071-0235-4487-B5AD-38303BBC8434}
C:\Users\Justin\AppData\Local\{D17A86D2-9636-438E-9DBC-4E5EEEEDB13E}
C:\Users\Justin\AppData\Local\{D208CB63-781A-45FB-8CEF-871EBE897723}
C:\Users\Justin\AppData\Local\{D2120B3F-8CAE-442D-8A9B-62F2AEF2E4B2}
C:\Users\Justin\AppData\Local\{D2A90418-9F17-4E23-A9A2-F266974F57B5}
C:\Users\Justin\AppData\Local\{D44966DF-BEB7-465B-9BEC-88000DAFD922}
C:\Users\Justin\AppData\Local\{D54E2AAF-D041-421F-8729-3D1F6E145C10}
C:\Users\Justin\AppData\Local\{D6C93943-6551-4F06-8D38-CD2575716074}
C:\Users\Justin\AppData\Local\{D8936508-B9A1-4866-A894-66F9F4008499}
C:\Users\Justin\AppData\Local\{E35361F9-00F6-46A8-B1B7-7FF6E325C29A}
C:\Users\Justin\AppData\Local\{E47383BE-3CFD-4A39-A54F-4D700C1F3EC0}
C:\Users\Justin\AppData\Local\{E5304123-BB00-4683-AD5B-365ED588F55E}
C:\Users\Justin\AppData\Local\{E639AB87-A96F-4F9A-99A4-598A23A3AEDB}
C:\Users\Justin\AppData\Local\{E90909D1-3CAC-4DE9-991D-D23C97AF6FA1}
C:\Users\Justin\AppData\Local\{EBBFF86B-E65D-45AD-869D-6D5985BFC239}
C:\Users\Justin\AppData\Local\{F181201E-A7D6-44A3-94BF-6897625C7C4F}
C:\Users\Justin\AppData\Local\{F21D83BB-46E9-472B-8C07-A36C424AC64C}
C:\Users\Justin\AppData\Local\{F5F192E4-01F4-4FA2-B4A7-22C821044B1F}
C:\Users\Justin\AppData\Local\{F60EC806-09B1-4B7A-952F-401B9A3D6E31}
C:\Users\Justin\AppData\Local\{FA83A8A5-35F8-4992-BFD7-390F28B68C98}
C:\Users\Justin\AppData\Local\{FB79200C-692F-48E9-84FF-AD8A59C14CD7}
C:\Users\Justin\AppData\Local\{FFC6A18E-B5B4-4613-BACD-887223EB3E01}

Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}]

Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
Now use your mouse to drag CFscript.txt on top of ComboFix.exe
Follow the prompts.
When it finishes, a log will be produced named c:\combofix.txt
I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

jjfeltham · #6 04-24-12, 19:01

Hi, Thanks for your help so far.

Please find attached the logs you requested

Kestrel13! · #7 04-25-12, 17:50

Now we need to use ComboFix

Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
- If it is not on your Desktop, the below will not work.
Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Folder::
C:\Users\Justin\AppData\Local\{07884A52-0BD7-4A36-9557-6CBF5410C366}
C:\Users\Justin\AppData\Local\{07AAF052-6DCF-40FD-B250-4B71344FDDC4}
C:\Users\Justin\AppData\Local\{09525F45-A963-4D3F-A7CF-45233F330CD7}
C:\Users\Justin\AppData\Local\{0BEA9B50-AE41-4BF9-B189-05A1E00C5AB5}
C:\Users\Justin\AppData\Local\{0F98B5F8-60C0-4018-B5D6-3C6A9E1456B2}
C:\Users\Justin\AppData\Local\{111E8321-2978-4DF8-8C9D-FF1D1F43D2E2}
C:\Users\Justin\AppData\Local\{1253547E-F466-4BE8-B442-CACC12C9EBB5}
C:\Users\Justin\AppData\Local\{135B1516-D927-4EDE-951A-FF33737EDCA8}
C:\Users\Justin\AppData\Local\{14CE40B8-3B0E-46F8-91A5-F655816581D6}
C:\Users\Justin\AppData\Local\{1BB7A597-8323-4CE0-8560-54BB5650337E}
C:\Users\Justin\AppData\Local\{202FF245-10FE-482A-A522-5D52C7A562E8}
C:\Users\Justin\AppData\Local\{2483E0A4-ABB1-4F85-94B5-8BE80B3F048C}
C:\Users\Justin\AppData\Local\{27A876DB-3F9B-43E8-B947-E91E04542DA0}
C:\Users\Justin\AppData\Local\{28A688F6-946E-4C8A-B00A-246474054133}
C:\Users\Justin\AppData\Local\{2D9B91FC-C011-4137-B60D-99B391B537D3}
C:\Users\Justin\AppData\Local\{2ECFA800-D637-4031-B741-4D4CDBA0EEF4}
C:\Users\Justin\AppData\Local\{2F42BAEA-3A68-44A1-B8E6-EB34B47EED46}
C:\Users\Justin\AppData\Local\{3276A5B4-62DE-45A3-A933-8EF0B2D9FF22}
C:\Users\Justin\AppData\Local\{350B3014-9060-42F8-A8E2-71FB517AD46C}
C:\Users\Justin\AppData\Local\{3BD5058F-545F-4314-989C-8C0AFCECD2F2}
C:\Users\Justin\AppData\Local\{3F12445C-7D1B-48DB-AC49-1F44A666B0E0}
C:\Users\Justin\AppData\Local\{4132E4B4-ABB0-405E-B0B6-695662E2CB57}
C:\Users\Justin\AppData\Local\{43E19B22-8044-45BA-B6AD-FCC90B8C31C7}
C:\Users\Justin\AppData\Local\{476C0DF4-27DF-46BB-B4D9-32A6A5D65E8D}
C:\Users\Justin\AppData\Local\{48819EC3-D64F-4CB3-BCAD-F915E1D411F3}
C:\Users\Justin\AppData\Local\{4B9D88D6-791D-4E84-A4D8-E98FD81CBBA7}
C:\Users\Justin\AppData\Local\{4C7CCA23-485C-4600-8779-EAEA58B6581D}
C:\Users\Justin\AppData\Local\{4D89B047-94DE-494E-9FFD-6B7682EF5015}
C:\Users\Justin\AppData\Local\{4F71A3CB-9C76-4F6B-B787-0575E06D6375}
C:\Users\Justin\AppData\Local\{50D9DB27-66D5-4492-8DA8-309B956D5D70}
C:\Users\Justin\AppData\Local\{51CBF582-2D80-4BFF-918A-8D1D18B17D27}
C:\Users\Justin\AppData\Local\{54719494-4A9F-4500-8E10-17822DFAA720}
C:\Users\Justin\AppData\Local\{56338AC1-9924-4FF0-800D-87650F66F711}
C:\Users\Justin\AppData\Local\{5BFA8EDA-C851-464E-AE29-9C52402CBA92}
C:\Users\Justin\AppData\Local\{629509C2-70F6-472D-820D-0A3CC91BF231}
C:\Users\Justin\AppData\Local\{655820CF-3C31-4E13-95FB-C0E15AFBB79D}
C:\Users\Justin\AppData\Local\{6B719D02-A07F-4921-9DA5-F4B2787ACB1B}
C:\Users\Justin\AppData\Local\{6C9BD8CB-79E7-4F1E-8E81-C9ED7D274A2E}
C:\Users\Justin\AppData\Local\{7044E99F-A5C1-4C98-9369-F448CE9AAE8B}
C:\Users\Justin\AppData\Local\{7493814F-BC56-4DA8-B881-09A5D31CD0AD}
C:\Users\Justin\AppData\Local\{75ABC019-221F-4091-A140-FEF92162F778}
C:\Users\Justin\AppData\Local\{7F29B1EF-42DB-401E-ADC4-228000C443A8}
C:\Users\Justin\AppData\Local\{81773934-94A9-4F09-A256-CD555E82F407}
C:\Users\Justin\AppData\Local\{84CAFA43-1CBA-4469-A8C9-62304E0B207F}
C:\Users\Justin\AppData\Local\{84F77F52-D303-4290-BB9E-B4501E0EB215}
C:\Users\Justin\AppData\Local\{870A6B21-86BA-4B4E-A632-A764383F1D37}
C:\Users\Justin\AppData\Local\{8DB45965-FDAD-41F4-85A6-976D69A0DA9E}
C:\Users\Justin\AppData\Local\{90F25ACC-80B4-453B-AE55-D94160171F7C}
C:\Users\Justin\AppData\Local\{930D7918-D3E5-4BF2-B83F-9776D39A4B3E}
C:\Users\Justin\AppData\Local\{93A67614-8904-4788-957C-FB99B0764C76}
C:\Users\Justin\AppData\Local\{99453F32-EA69-4FE7-9A45-812A831E3D1D}
C:\Users\Justin\AppData\Local\{99F04194-2F5E-4F44-9707-C478641D1BAC}
C:\Users\Justin\AppData\Local\{9ED00C31-7AB0-4F2A-904D-0D7FD9728A73}
C:\Users\Justin\AppData\Local\{9FCA71B0-7E34-4263-A347-CAD3A6F053FF}
C:\Users\Justin\AppData\Local\{A44C3D64-5423-4D4E-B92B-61B8DF6ED828}
C:\Users\Justin\AppData\Local\{A4CE0BF9-3306-4BCC-8B7E-DBF8EACE9512}
C:\Users\Justin\AppData\Local\{A51FE0AE-D9B4-4EE2-8F6C-B5FFFB90BB3B}
C:\Users\Justin\AppData\Local\{A638406B-ACA4-4756-96CD-2433D568354D}
C:\Users\Justin\AppData\Local\{A8D0D987-ECB0-4C4B-87A0-FA336D5CE1E6}
C:\Users\Justin\AppData\Local\{A9D4DCEA-86F5-4BE4-9489-15A2F53086A4}
C:\Users\Justin\AppData\Local\{AA7F1465-B0A7-4393-ADC0-BB35A61B697A}
C:\Users\Justin\AppData\Local\{ADCFE151-9763-4C04-9021-D5E7A3FDD27A}
C:\Users\Justin\AppData\Local\{AE12BD07-7387-4B52-8A34-F65054BAB548}
C:\Users\Justin\AppData\Local\{AEC90006-CFBF-4DBB-800D-722CC858D61B}
C:\Users\Justin\AppData\Local\{AF526F79-A50B-42C8-84CC-43AF5E5A57FC}
C:\Users\Justin\AppData\Local\{B1566591-BDD6-4A2F-A0E6-AE6EFF8017AA}
C:\Users\Justin\AppData\Local\{B1D93B75-1FAE-488F-8744-1E2909E563CA}
C:\Users\Justin\AppData\Local\{B21B8C27-2320-4A73-B7C0-E0C4203888EE}
C:\Users\Justin\AppData\Local\{C023FA38-FF86-43FE-9C34-7B627E2AAC14}
C:\Users\Justin\AppData\Local\{C54A3AC1-7E6D-4E22-BA70-EFFA32881506}
C:\Users\Justin\AppData\Local\{C6DFBB45-854C-4ED9-8820-E37D1261907C}
C:\Users\Justin\AppData\Local\{CB0AF071-0235-4487-B5AD-38303BBC8434}
C:\Users\Justin\AppData\Local\{D17A86D2-9636-438E-9DBC-4E5EEEEDB13E}
C:\Users\Justin\AppData\Local\{D208CB63-781A-45FB-8CEF-871EBE897723}
C:\Users\Justin\AppData\Local\{D2120B3F-8CAE-442D-8A9B-62F2AEF2E4B2}
C:\Users\Justin\AppData\Local\{D2A90418-9F17-4E23-A9A2-F266974F57B5}
C:\Users\Justin\AppData\Local\{D44966DF-BEB7-465B-9BEC-88000DAFD922}
C:\Users\Justin\AppData\Local\{D54E2AAF-D041-421F-8729-3D1F6E145C10}
C:\Users\Justin\AppData\Local\{D6C93943-6551-4F06-8D38-CD2575716074}
C:\Users\Justin\AppData\Local\{D8936508-B9A1-4866-A894-66F9F4008499}
C:\Users\Justin\AppData\Local\{E35361F9-00F6-46A8-B1B7-7FF6E325C29A}
C:\Users\Justin\AppData\Local\{E47383BE-3CFD-4A39-A54F-4D700C1F3EC0}
C:\Users\Justin\AppData\Local\{E5304123-BB00-4683-AD5B-365ED588F55E}
C:\Users\Justin\AppData\Local\{E639AB87-A96F-4F9A-99A4-598A23A3AEDB}
C:\Users\Justin\AppData\Local\{E90909D1-3CAC-4DE9-991D-D23C97AF6FA1}
C:\Users\Justin\AppData\Local\{EBBFF86B-E65D-45AD-869D-6D5985BFC239}
C:\Users\Justin\AppData\Local\{F181201E-A7D6-44A3-94BF-6897625C7C4F}
C:\Users\Justin\AppData\Local\{F21D83BB-46E9-472B-8C07-A36C424AC64C}
C:\Users\Justin\AppData\Local\{F5F192E4-01F4-4FA2-B4A7-22C821044B1F}
C:\Users\Justin\AppData\Local\{F60EC806-09B1-4B7A-952F-401B9A3D6E31}
C:\Users\Justin\AppData\Local\{FA83A8A5-35F8-4992-BFD7-390F28B68C98}
C:\Users\Justin\AppData\Local\{FB79200C-692F-48E9-84FF-AD8A59C14CD7}
C:\Users\Justin\AppData\Local\{FFC6A18E-B5B4-4613-BACD-887223EB3E01}

Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
Now use your mouse to drag CFscript.txt on top of ComboFix.exe
Follow the prompts.
When it finishes, a log will be produced named c:\combofix.txt
I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

jjfeltham · #8 05-01-12, 03:57

Hi,
Please find attached the logs you needed. Sorry for the delay.
The webpages are opening quicker now, but laptop still seems slightly sluggish.

Also when I ran getlogs I got a message saying hijackthis couldn't gain access to my host files. Not sure if this is good or bad.

I've attached the combofix log but I can't find the mglogs.zip file.

Should I rerun the getlogs.bat?

Kestrel13! · #9 05-01-12, 08:24

Quote:

Should I rerun the getlogs.bat?

Yes please.

jjfeltham · #10 05-01-12, 08:38

Running it now, will post the log as soon as its finished.

Thanks

jjfeltham · #11 05-01-12, 08:50

Here it is

Kestrel13! · #12 05-02-12, 10:40

Delete these folders:

C:\Users\Justin\AppData\Local\{380D081D-6BF0-47DF-A843-7DE91DAC8ACD}
C:\Users\Justin\AppData\Local\{48D35E85-51ED-4E70-994E-9C1767E8E6A8}
C:\Users\Justin\AppData\Local\{ADB36C18-5C0A-4B41-ADDB-9CABDE9A6A1E}
C:\Users\Justin\AppData\Local\{B2FF0A4F-CA75-4EF7-8A69-E2EF40F97702}
C:\Users\Justin\AppData\Local\{CAB23EEE-591E-4E86-AD3F-5904B233F25A}
C:\Users\Justin\AppData\Local\{FA0E91AC-32FF-496B-872A-87DF154ED124}

How are things running for you at this point?

jjfeltham · #13 05-02-12, 13:22

Hi,

I've deleted the folders. Web browsing is much better. It doesn't take an age to load sites anymore.
Laptop still feels sluggish but that may be due to everything else on the machine.

Do you still see any malware?

Thanks for your help so far. I really appreciate it.

Kestrel13! · #14 05-03-12, 07:34

No, not seeing any malware.

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
- Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
- "%userprofile%\Desktop\combofix" /uninstall
  - Notes: The space between the combofix" and the /uninstall, it must be there.
  - This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
Go to add/remove programs and uninstall HijackThis.
Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
related to MGtools and some other items from our cleaning procedures.
If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
- Refer to the cleaning procedures pointed to by step 7 of the READ ME
  for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
- Then reboot and Enable System Restore to create a new clean Restore Point.
After doing the above, you should work thru the below link:
- How to Protect yourself from malware!

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