Internet Explorer keeps opening up...

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by brstephe, Jun 2, 2007.

  1. brstephe

    brstephe Private E-2

    For the past few weeks my internet explorer opens two pages of the homepage www.yahoo.com at a time without me even clicking on the IE icon. If I leave my computer on during the night, in the morning there are about 20-25 of these pages open. I have installed ad-aware, spy-bot, spyguard, spybuster, and spy doctor, and have a symatec anti-virus, yet none of these programs have gotten rid of the constant IE webpage openings?...Any suggestions? Thanks.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. brstephe

    brstephe Private E-2

    Hijackthis.log
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to follow the directions given in order for you to receive any help! You must complete all the other steps in the READ ME before running HijackThis and you must attach all of the requested logs. Then Tim will be able to help you.

    Most people are under the very mistaken misconception that HijackThis is a scanning and detection tool. It is not! HijackThis is simply a tool that is used to identify browser hijackers and in some cases it will show entries for some malware that is for instance running at startup. A HijackThis log shows the following:
    • a running process list with no reference to good or bad
    • it lists the contents of a selected group of registry keys that is an an extremely small subset of the tens of thousands of keys that may exist. Again no reference to good or bad.
    • and some of the above keys that are shown may show some non-Microsoft system services that are running. Again with no reference to good or bad.
    The decision on what is good or bad is left a person with significant Windows and malware cleaning experience.

    HijackThis does not come close to showing all malware that could be hiding on a PC. Anyone who has an infected computer and is relying on HijackThis without the benefit of running other scans such as Spybot, Windows Defender, BitDefender & Panda, CCleaner, etc. are more than likely still infected. In most cases, where there is one virus/trojan there are more.

    The goal of this forum is to remove all malware, and this cannot be done properly by just seeing a HijackThis log.
     

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